Customer Ratings & Reviews

The Geek Squad mounted a smaller TV for us and was very good in explaining how they couldn't mount our larger TV because we have metal studs in our wall and the television would fall off the mount. They called their supervisor and he also explained it to us. Excellent service!

The item worked great. I was able to finish up my project.

Great camera Takes great pictures!! Easy to use!!!

Picture is good but not knock out spectacular. The smart TV features are extensive and well organized. The Geek Squad was fabulous. Samsung has great telephone customer service if needed. Only real negative: the remote that comes with this TV is too small and a little difficult to handle, but sufficient.

Geek Squad did a great job in installing a new Samsung 85" TV to our wall. Very professional and knowledgeable. They helped with the setup too. We even had them mount our small 55" TV to the wall too even thought this was not scheduled. A+

Very quick to install. Provides excellent mobility of the TV Unit.

I would like to give Best Buy's Geek squad a thank you once again for doing a really good job

Techs mounted tv perfectly and were very professional

Professional, courteous and timely. Didn't leave a mess

The new TV resides in a cabinet. The crew of two was really skilled at installing the new bracket--knowledgeable, skilled, good problem solving. However, the bracket I brought them to use from BB was to short to extend the TV out of the cabinet adequately. I asked them to pick up a 42-45" bracket, call me and come back an install it. They initially answered phone calls then stopped answering my number and never cam back to fix the problem.

Had the Geek Squad do a basic mounting service for an existing 55in in our bedroom. They came in a timely manner as scheduled and were very professional throughout the install which literally only took about 30-40 mins. It's the second time we've done the basic mounting and wouldn't hesitate to do so again in the future.

NOT over 51" as indicated. The only mistake made was should have gotten the wall rack that one can adjust. Next time. The mounting was great. The hook up to my devices, Modem, DVR, DVD player, runner, and Sony Juke box not so great. Just do not have the patience to have it correct.

Very professional throughout the process. ……Thanks

The GeekSquad was prompt and friendly. Set up new tv and moved existing tv to another room and mounted. GSquad did forget to hook up cable to 2nd tv but got it on return trip. All of the agents were friendly, helpful and gave good suggestions. Felt very comfortable with them in our house.

The agents were fabulous.. called to confirm the arrival times and actually arrived on time! He was very professional and courteous. The mounts were perfect for my needs. Why did I wait so long…

Our installer was quick, professional and courteous. He answered all our questions while installing our new TV on the wall. He also helped us to download and get the new apps on the TV going for us. He was a great help and even better technician. Great Work Geek Squad !!

The most professional home theatre agents that installed my wall mount, 65 inch TV & DVD player. Most incredible & professional service

New TV is great. Installers set it up perfectly. We are very happy with our new Sony 50" TV.

all good through and complete I am not writing anymore just because you require it These are a pain in the rear

Arrived in a timely manner. Answered all our questions. Cleaned up after. We have no complaints. Planning to give them a call for another TV installation in a different room.