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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1056 Showing 21,101-21,120 of 38,692 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and answered all my questions including ones not directly related to this TV install. Definitely first class service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very BEST Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and Brian have got to be the absolute Best Employees at BEST. They worked at a lot of wires and finally got all of them working properly. They were professional, courteous and extremely efficient. Kudos to BEST for employees like Brian and Tony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emanual and Tyler did an amazing job installing, setting-up, and providing intricate LG details regarding my LG C3 TV. Satisfied Customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team arrived on time (actually early) and had my 75” tv beautifully mounted in a matter of minutes. Definitely worth the cost of installation. Recommend 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hassle free t.v. mounting service is very convenient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very professional and explained everything very thoroughly! They made sure to explain everything to me that needed explaining! I actually give them 10 stars!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers worked very diligently to make sure my wife and I were happy with our new purchase. I was impressed with their performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional. They mounted my tv perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Forever!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an amazing service that is many times over worth the investment. The service provided is excellent and the service team is just exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek swat service is the best Best Buy has to offer nowhere else has this in any store. I can recommend one by any electronic Devices always ask Kiko’s wife specialist to help you choose the right electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tricky installation handled perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys had a real challenge. They had to position a 65" TV in a hutch-like open back cabinet with about two inches to spare. I was afraid they'd miss the mark, but they mounted the mount to the wall and the TV to the mount perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could have been better

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt I was an inconvenience to installers. First time with Geek Squad being less than highly satisfied. I wasn’t shown certain functions on controls and new soundbar. They did ask “do you have any questions” however when you have a new system how do you know if you have any questions? I paid almost $700 for setup and installation and I think the installation should have been more thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, were friendly, knowledgeable and professional. They mounted my new TV without any issues and cleaned up before they left. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself a favor l

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. They were knowledgeable and set up all the settings before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job on 100 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect & professional. Not easy to install a 100 inch and a 85 inch TV on Dry Wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of my TV sets

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad are friendly and keep me up to date on what they are doing.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great service ....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect will do it again.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents came in and were professional. The process didn’t take long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who installed, mounted, and connected our 86” TV did an excellent job- they were professional and cleaned up after the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A most excellent experience with these installers! They were comfortable with what they were doing and did not waste any time. They picked up after themselves and even hauled away the packing materials!

    I would recommend this to a friend