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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1058 Showing 21,141-21,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great and very respectful of my home. They explained everything they were doing and walked me thru the whole install and set up. They were on time and didnt take very long to set it all up. My tv looks so great! I am so glad I contacted the greek squad. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service Techs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your service Techs are awesome! So friendly and kind. They knew exactly what they were doing. They made sure I was communicated with the whole time. They asked my opinion about spacing. Great employees for Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and gone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so quick you question the price, then you think oh i get it back or was included in the program a good value and peace of mind. They need a quick list of questions they can hand the owner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wall Mount Installation by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installation was Amazing. These Guys are Obviously Seasoned Professionals. Very Informative in helping me understand how everything works. Couldn't be Happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real pros!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad duo was, professional throughout, skillful, fast and courteous. I would recommend them to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by a friendly person

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, technician was super friendly and easy to work with. He takes pride n his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about 3 years now and this appliance still works perfectly well. No regrets making this purchase, whatsoever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely & professional. Service was great. Appreciate the thoughtfulness of the technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party agent, named Alex, did an excellent job of mounting my 55" television to the swivel stand I bought and in assisting me to set up the television and setting up both Netflix and Amazon Prime. I was very happy with the service and would recommend him to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good crew!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about hiring to do something I'd normally do myself, but we got a BIG tv this time. The guys who came out to mount it did an outstanding job. They were friendly, knowledgeable, and took the time to get it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung has a great picture and TV as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a fabulous job installing our TV & helping us learn the remote. They were very helpful & answered all my questions.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frame install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mount Crew did a great job setting up the TV and Sound Bar. Reason for the poor review is they did not clean up the debris from when they drilled holes for the brackets. I had to move the furniture away to get my broom and dust pan in there. Would have been so easy when they were installing to just clean up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt and helpful in getting my new 70" tv mounted, connected and running, They were fast and out the door in less than an hour and this included explaining everything to this non-techy person!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and the quality of work was outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Shout Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our technician, Kenny from Geek Squad, was the best we have ever seen. He was very prompt, courteous, and wonderful to work with. We had him both times to install our TV's and mounts on the wall. I would highly recommend Geek Squad to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They place my New Sony TV right where I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly. The Squad removed my old TV and mount without damage to the wall. They placed my new mount and Sony Braiva TV exactly where I wanted, covering old holes from the previous TV. They cleaned up afterwards and went over the features of my new system. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refund needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was never mounted, and I’m waiting for a refund to be issued. The gentleman‘s name was Willis and he was very helpful but unfortunately the mounting was not completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation, highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation, on time and thoughtful gentleman. Very attentive and through in his job. Appreciated what he a great job he did for my disabled and senior Dad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv perfectly and quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Romel helped me pick out the perfect TVs and sound bar and the Geek Squad was exceptional at installation. When installing they were very polite and neat and did everything to perfection

    I would recommend this to a friend
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