4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1059 Showing 21,161-21,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Install kings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers unboxed and mounted the TV in efficient manner They took their time to explain operation and answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Nice GEEKS

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very knowlegable and friendly. Took their time explaining the many TV features. Wanted us to be confident how to use a fairly sophisticated TV before they elft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV with great precision.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. They were very polite, respectful and knowledgeable about the mounting and setup process. They helped me with setting up my streaming apps, which I really appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV Quickly!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who mounted the TV were great! They took the time to walk me through the steps of using the remotes between the TV and PS4. They showed me some great shortcuts to get through my favorite shows and were very patient with my questions. I highly recommend them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job. Picture is very sharp.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an old (? 12 years old) home theater system with composite connections. When installed in 2006, HDMI was not available and one of the wires had a poor solder connection to the plug. The installers took the time to find a good wire and eliminate the ghosts that the old wire gave. Picture is very sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting was excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, were friendly, knowledgeable and professional. They mounted my new TV without any issues and cleaned up before they left. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and helpful. Did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and the gentleman mounted my TV in a difficult location. He centered it and ensured I was okay with everything before proceeding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were very professional and explained everything very thoroughly! They made sure to explain everything to me that needed explaining! I actually give them 10 stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great installation team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the same team both times for the installation which was awesome. First because they are a great team and secondly, they knew the situation when they returned. (The reason they had to come back a second time was because we had to move an electrical outlet.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team arrived on time (actually early) and had my 75” tv beautifully mounted in a matter of minutes. Definitely worth the cost of installation. Recommend 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hung up on great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time,professional, and quick! These guys are amazing at what they did, perfect customer service, showed me how to use everything, and did a great job of clean up after

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Martin

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Martin did an excellent job but unfortunately could not complete due to the boxes that were sent to me. I’ve gotten the updated equipment and I need to schedule a follow up appointment. I will and I want Martin to come back and complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable,on time and did not leave a mess

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the installation services. Would use Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv installation specialist was great. Came on time and worked quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55 inch Vizio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Mathew, is a real GEEK the boy is smart as a whip, I have never met a real live geek before. Very knowledgeable , very patient very courteous, I really enjoyed meeting him. If I could give him more than five stars I would he certainly earned, everyone of them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job tv install,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the tv, helped me with setting up hulu and explained ARC to us. We had bought a new reciever from Best Buy, and wanted to try it but they said it was iffy at best and other reviews really bore that out so saved us a lot of frustration and we hooked up optical digital instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Bedroom TV Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the TV perfectly and flush with the wall. Gives the professional installation another level of fit and finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted our tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech was simply the best— set up our tv plus mount it and not a piece of trash left when done

    I would recommend this to a friend
Sponsored