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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1060 Showing 21,181-21,200 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great Product for my situation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the TV mounted to the wall was the best thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rep great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representative who installed my tv was top notch!! He was timely, knowledgeable about the product and just easy to work with! If I purchase any other products soon, I definitely will request him for installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad. Not sure of their names

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! They were quick, efficient, knowledgeable & very professional. I wouldn't use any other service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used Geek Squad and they installed a new bracket that tilts and it pairs really well with the tv. They were in time and had the job done in 40 min.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC SERVICE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are fantastic!! They are very customer focused asking questions to ensure I am completely satisfied with the product and their service. I will always use the Geek Squad for all of my tech support/needs. Thank you guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took down our 55" TV and put up the new 75" TV. They were professional, friendly and programmed the Comcast TV remotes (2) and made sure everything was working prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV Great setup Good customer service Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most of us need this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are a handy man with a trusted assistant you need this service for a large TV. I speak from personal experience. The screen is so fragile it will break if you apply the slightest amount of pressure to the screen when you lift th the TV. Geek Squad install the wall mount, connect all of your devices and remove your old TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek guys did install in about 45 minutes for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several requests to get new TV installed and the move 2-TVs to different locations inside house which was finally done on 3-15-23! I've now have the installs completed and the Geek Guys on 3-15-23 did an very good install & very helpful with it1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service. Guys were knowledgeable and did a great job installing the mount and hanging my tv. Couldn't be happier. Am so loving my 77" LG OLED tv. Looks great on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician and awesome work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians that helped install my tv wall mount did an amazing job. Couldn’t be happier with the service. They explained how and what they did and asked me how I would like the TV set up. Overall very satisfied with the service. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like to say I had a extremely excellent experience with the service technician. Excellent customer service and asking all questions. Very informative and personable. Great job!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were beyond wonderful. Local knowledge and patience with questions. High marks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents unpacked my TV and stand and set everything up perfectly. My TV was mounted to the stand without any issues. The agent’s also took the time to explain the operations of my TV/remote control. Overall, I was overly and completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    tv mount geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad set this up fast and with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were great. So nice to have them locate best placement for tv and for them to attach the bracket to the wall and attach the tv to the bracket. they explained all the features of the tv and got everything connected in a short amount of time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mounting TV Misunderstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician mounted my tv, but I was expecting him to actually open the wall and drop the HDMI cabling inside, like my other TV's. I think $250 is too much for basically mounting the hardware on the outside of the wall. I will not use your service again for this particular job. Also, I could not get any basic TV channels on the Samsung TV. Tech told me I needed a ROKU or AMAZON Stick. I located it 15 mins after he left and I texted him to let him know, but he NEVER responded. "I" got the TV working with the ROKU stick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who set up my tv were great. They arrived on time, were very friendly and did the job beautifully. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service and Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! Technicians Vincent and Sean were very knowledgeable and skilled at getting both our TV wall stands put up. These guys are the experts and really know what they are doing. We are very happy with their work. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were great!! They installed the wall mounting brackets quick and spent time showing me all the features that the TV offered

    I would recommend this to a friend
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