Customer Ratings & Reviews

The team was very very mindful of overall space in our home and took their time and extra steps not to knock into any other furniture in our home. They even cleaned up after themselves!

The mount I bought was not the correct one. The technician told me which one to buy and I went to BB to purchase it. I came back and they installed it in no time.

Both Seth and Beau were very professional and exceptionally patient. Seth has been to my home before, and I was even more pleased to see him on my installation. Beau was so accommodating. He programed my existing remote to my new TV and DVD devices

The guys mounted my 65" TV, installed the sound bar and programmed my Harmony universal remote. They were highly professional, knowledgeable and efficient. When there was a small problem with the programming of the remote that I commented on in the on-line survey they pro-actively contacted me and came back to resolve the issue.

Very knowledgeable, very fast and helpful definitely using geek squad for any installation and the technician that help us out were GREAT like GREAT!!!

The agents were punctual, efficient, professional and friendly. They programmed the tv before they left.

Super./..........................................................

The geek squad set up my new Sony 55" TV and he did an excellent job. Really a nice guy about explaining things to me. Love Geek Squad

Timely, professional and courteous great job in set up!

The gentlemen that installed our new tv did an excellent job and were very informative.

1st team installed TV good;2nd team fix bugs Great

Took a few trips when contractors were initially sent at first and told me the TV couldn’t be mounted on a particular wall. Eventually Best Buy came out themselves, and they were able to mount on that wall using a different mount (which they had in the truck). Inconvenient process requiring multiple people to come out but when it was finally mounted it was good work.

When I had a rep come out to review the wall and help select the needed hardware I was told the install was going to put the wires hidden in the wall for building code... I could have screwed the tv on the stand and saved a lot of money. Bestbuy keeps giving me a run around and said I should have been charged extra for that in addition to the install and the rep made a misrepresentation when I was charged.

Geek squad agent did a great job. Moved one tv to the basement rec room and installed new tv in a bedroom. Had to move and re-install the mounting bracket in the basement. He was also on time for the appointment.

Television is beautiful and hung just right. Love it

Love my new tv and the install was quick and smooth.

Very professional and kind people . Wouldn’t want another company to come in my home and set up another tv they were the absolute greatest

The guys that installed my Tv did a great job and the TV looks great on the wall.

Installation was performed excellent. The ability to watch from different angles is superb. Work was performed in detail and to our satisfaction. That gentlemen that installed is on my priority list for future work

I have to say the Geek Squad did a great job installing the bracket and setting up the TV. They were very professional and gave us great options on the mounting. They did a great job hiding the wires and cleaned up everything including the taking of the box so we didn’t have to deal with it.