Customer Ratings & Reviews

Our old wall mount didn't fit the new TV!!!! The new TV needed to be LARGER!!!! It was a new TV, 55" replacing a 55"!!!! New was smaller by 4" width, and 8"Heighth!!!! It doesn't look so good!!!! Can we be helped???? Will a 60" fit on a stand???? HELP!!!! Ron R

The guys who put up our TV were great. Clean up well after installation and gave a great one on one with it’s functions

I had 4 TV's mounted and needed 2 different mounts than what I had and the technicians had everything I needed and helped out everywhere they could. Great group of people to work with. Definitely recommend them.

excellent service; very knowledgeable 888888888888

Great customer service by the team that did the work. They were professional and tidy

We purchased this TV for our conference room as a large computer monitor. Works beyond expectations with crisp, clean visibility and can still stream and what not when needed. Also had no hassle installation by Best Buy with a full range wall mount also purchased from the store. Very happy with our purchase.

Love their Geek Squad service, never an issue. We live an hour away from the closest store and always comes out when I need them.

We love the Samsung TV. This is a replacement and we’re hoping it continues to work. The volume went out once, already. It’s been ok since then. Fingers crossed.

Steve was absolutely top-notch. Quality of the TV is still terrible and I have such a headache from what I went through. But Steve was amazing.

The Geek Squad ask if I wanted TV hooked up to WiFi. I said I did not think so at that time; but I now think I would like to do so for Smart TV and maybe some Flo Marching Band connections?? Loved the way the Geek Squad handled our installation. They were very professional and congenial.

I've used this service in the past and haven't had any issues. they call and touch base with you to make sure you are kept in the loop.

Once we had the right mount it's been great. Mix up with online purchase. We did not receive good online advice and had to return the first mount sent. Annoying to have to return the mount in person. Wish geek squad would have taken care of it for us. This mount does the job!

Pleasant and respectful technicians. Appeared confident in their craft. Good Job

yes did good job just wish they would of clean up more.

Chris was amazing in explaining and installing our TV in my parents new home. They are in their 80's so not very tech savvy! Chris made this experience super informative and professional! Thanks you Chris and Geek Squad services!

Paid the premium to have my tv wall mounted, they followed through exactly like they said, was there on time, actually early, installation smooth and they double check to ensure you feel it was done properly......couldn’t ask for any better experience especially compared with cable, moving, etc

Very professional, on time, knowledgeable, friendly.

David, from Very Sound Advice, is amazing! I’m so pleased with the job he did. Best Buy finally did something right! Using this gentleman to install our TVs was the best experience. I hope Best Buy continues to utilize his services. David is personable and knowledgeable. He was an absolute joy to deal with.

Excellent installation and professional installers. They removed my 70" Vizio from above my fireplace and installed the 75" Samsung. Looks great

I ended up with this vs a More expensive mount because I know I will hardly ever adjust the tv. Just make sure you have studs in your walls. The guy came and out a bunch of wholes in my wall and then couldn’t mount. 100% returned.