Customer Ratings & Reviews

2 installer's showed up to install two large TV's along with suround sound, took theie time and did it correctly. They came back with some additional parts and gave me a discount due to all the other work they did. Best Buy should have more customer orentied people like the two that came to my homel

The agents mounted my 2 TV. They were very nice, helpful, kind. We had a little trouble they stayed until it was fixed. I thought that was wonderful. They showed me how to use my TV which is a big deal because it's new. I want to thank them so much for the help.

Briana was awesome! She had constant communication with me to let me know when she was arriving. Once her and Hector came, they were extremely professional. Great team!

I used Geek Squad and they installed a new bracket that tilts and it pairs really well with the tv. They were in time and had the job done in 40 min.

The two young men who did the work did an outstanding job with the installation, and almost more importantly, they took the time I needed to understand all the new equipment. Based on my Geek Squad history, I will definitely work with Geek Squad again.

The Geek Squad service agent Robert was awesome! He was personable, knowledgeable, and very efficient. I was surprised he was by himself to mount my 55" TV and sound bar to the wall, but you could tell he had done it before.

Geek Squad, Justin and Scott did an excellent job explaining, installing, and setting up my new TV with a Mantel Mount bracket.

Drew and Trey were great. On time, cleaned up, gave our dog a good head scratchin'. What more could you ask for.

The geek squad was courteous and professional. They even hid the cables behind the wall. They were able to diagnose that the tv mount I purchased separately would not work and had a back up one just in case. They were great!

2 Geek guys arrived on time and asked me to verify what we required. They did exactly what we asked for and explained clearly all details of the changes that were made and how everything worked. Very good professional service.

Very knowledgeable, very fast and helpful definitely using geek squad for any installation and the technician that help us out were GREAT like GREAT!!!

The agents mounted my TV and connected all the devices including the sound bar system. They were on time, worked in an organized and clean way. Very respectful and cooperative.

The agents came in measured the wall… I wanted it one place and they advised me for better quality of viewing it should be in another place!! Thank God i listen to them!!!

Ted spent 3 hours mounting and setting up 2 tvs. He was knowledgeable, honest and patient with me as I have never had a smart tv before. If all their techs are like him, I highly recommend.

The TV and Wall Mount was delivered in the time frame scheduled. The Geek Squad guys were courteous and professional. Good Job!

The geek squad are professionals who understand what they are doing. I was very pleased with the service provided. They were neat, fast, and professional and ensured preciseness.

I loved the customer service and the same goes for the product.

I was not at the home when the Geek Squad delivered and set up a new 65” TV for my elderly father. But he complimented on the service several times later that day. They were professional, courteous, efficient, and thorough. I highly recommend the Geek Squad for any installations or equipment needs.

Geek Squad is Number 1 in my book! The boys were in and out in no time with no scratches on the wall or damage!!!

Great service. Covid safe. I wasn’t sure what hight I wanted the tv but the people from the geek squad helped me. I would actually lay in bed and say higher or lower. They were they friendly. I will definitely use the service again.