Customer Ratings & Reviews
- SKU:
- 5948506
Customer reviews
Rating 4.6 out of 5 stars with 38692 reviews
(38,692 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Sqaud is GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek sqaud is awesome they took away my warrantee sony 8k after panel problem. Helped me upgrade to a larger newer sony a95j. Remounted and setup and went above and beyond to make it right!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Daniel Arrellano + Steve V.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most professional home theatre agents that installed my wall mount, 65 inch TV & DVD player. Most incredible & professional service
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Great set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad team was very professional and arrived promptly and within the service time window. The agents explained all aspects of the install and answered all of my questions. Install was done professionally and very tidy as well. Overall I would highly recomend this service.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Smart, Capable, Amiable Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick, efficient, and (most importantly) knowledgeable. Set up a new 65" TV, Sound Bar and Stand, and gave us a demo of features. Made everything easy for us old folk.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
In Wall Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your 3rd party installers were great. They came in and successfully put all our ugly wires in wall. They were quick and clean. An added bonus was that they were very friendly and cooperative.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Tv mounting
Rated 4 out of 5 stars
Great mounting job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job and looks great on the wall much neater
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friend Rated 5 out of 5 stars
Pro Install Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Team did a fantastic and professional job installing multiple tvs and in-wall outlets throughout myhome. I have and will continue to use this service from tve Geeksquad
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The step by step instructions were detailed and the outcome was wonderful !
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Stephanie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent delivered, mounted, installed and connected everything to my new 55". She was amazing!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The two men who installed our 3 TV's were great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The men installed 3 TV's in 3 different rooms and said a great job. They were both tech savvy and knew a lot. Plus they had additional equipment (like an Apple TV unit) on their truck that we purchased. We are very pleased and would have them back for other help!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came at a timely manner and did an excellent job mounting my tv on the wall. Great customer service. Everytime i need a tv mounted i know who to call
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service Too Bad Being Phased Out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this product, so sad that it is going away, It was one of the reasons I would purchase from Best Buy.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very friendly and knowledgeable technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend Marcus to any Best Buy customer. He knew how to install my 43' tv successfully to my bedroom wall with ease and he also helped me set up and program the Roku stick into my 43 in tv as well. He came exactly on time to my apartment on the requested appointment schedule.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians who set up my tv were great. They arrived on time, were very friendly and did the job beautifully. I would highly recommend them.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Billy, Dan and the install group were excellent and made sure everything was as advertised.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend- Pros mentioned:Installation
Rated 4 out of 5 stars
Great Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew did a great job on installing the TV on the wall. I would use them again.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend - Pros mentioned:Installation
Rated 2 out of 5 stars
Mounted TV failed to hook up or even plug in TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We paid for Mounted TV hook up and installer came out mounted the tv which is great took a call (work call) then packed up and left. By the time we were able to double check what was completed we realized none of the hook ups were in place or even the TV plugged in. We finished the job and moved on. Called to get this extra feature removed but looks like I'm still being charged for it. If you get this service double check all connections prior to your installer taking off especially if they are taking calls during the installation.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking time out of your day to share your thoughts with us. When we purchase a service, we expect it to be completed in full. While I am happy to hear that the TV mount looks great, I am sorry that your TV was not connected to the devices in the room. We’re sorry for the inconvenience that this caused you. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Easy Peasy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Showed up on time. Took time to discuss with me the best placement. Polite; personable. Took only about 20 minutes to install. Then explained to me how to adjust and how to hide cord against wall. Excellent install! Very happy I didn't try to do it myself. Worth every penny.
I would recommend this to a friendRated 5 out of 5 stars
TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time and did an amazing job. Really knew what needed to be done.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The crew that did my install was amazing! Very professional, knowledgeable and helpful. Couldn't be happier.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
