Customer Ratings & Reviews

When I bought an LG OLED 65" TV recently, 2 Geek Squad agent came out to my house and quickly install the new TV on the wall. Both of the agents were very courteous and answered all my questions while they were in my home and we're finished in a very efficient manner

The installer communicated well on arrival time. Courteous and clean. Took his time and when mounting obstacles surfaced he explained my options clearly.

Very good service. Very courteous and polite service

very expensive add on in addition to fire place mounting fee, they do not help with adding or relocating studs so it was mounted too high for me where the wires show

The agents were courteous and mounted the TV perfectly. I am very pleased with the TV, and I am very willing to recommend Best Buy.

Very happy with this install team, this time around. They listened to how I wanted everything done. Then actually did it all right. Previously, the other install team did not. I had to go back upstairs & watch them. Grown men should not be needed to micro manage.

Installation was tricky per the installers. That said, it works well once installed.

Geek Squad agent, Leo was professional, knowledgeable and did a wonderful job with our install.

The Geek Squad person showed up on schedule and had everything needed for the install. The gentleman was very professional and took his time. Asked if I like placement before haning. Once installed walked me through TV settings and made sure all my accessories were installed and working. Connect my wifi and showed how to use.

Geek squad mounted my 80” tv for me and my surround sound. Very nice crew and they took safety precautions very seriously. They also made sure everything was clean and neat while doing wrk and especially wen done. Thanks geek squad

Geek Techs knew what they were doing, great attitude and installed tv pretty quick

Mounted the tv correctly and where I wanted it. Very professional

The Geek Squad is the best of all the delivery and setup services out there. I would never use any other service for installation of my electronics. They are far and away the best.

Unpackaged everything set up wall mount just where needed. Perfect height. Placed t.v. on mount set up functions and explained use . They even help with sound bar wi-if connection. Cleaned up all wrappers and boxes and made sure we were happy and understood how to function wall mount tv. and remote.

The team that mounted my TV was fast and very polite. They also clean up after themselves.

The team was very good at explaining the process and helping me to understand the rationale for certain aspects of the installation.

Kelly and Scott were awesome provided exceptional service, very professional and friendly finished installing 65” TV on wall and connecting it fast. I would definitely recommend Geek Squad services.

The technicians were very helpful and knowledgeable.

Team was great Had a bad display on first TV Packed it back up and has me a replacement in a couple days Didn’t complain, offered to stay masked for those who care Didn’t mind unpacking in garage to keep styrofoam out of house

Supremely efficient white glove service. Respectful of property; they bring own tools supplies and shoe covers.