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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38692 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1066 Showing 21,301-21,320 of 38,692 reviews
  • Rated 5 out of 5 stars

    GEEK Squad installed my TV Quickly‼️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an Awesome JOB /Professioal respectful and Polite.. I would refer my family to Purchase from BESTBUY‼️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall Mount challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this additional purchase as it took two experienced installers about two hours to install the TV and soundbar with items specifically designed to support a wall mount solution. I would have spent 5 times that amount of time most likely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! It was a very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assigned were on time, courteous, and very efficient. The had to install 2 TVs for me, and also helped me set up the streaming services. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. The removed the old tv and mounted the new one to include making sure the programming of the remote was optimized. This is the second time they have been out to help. They were wonderful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replaced our Old TV with our New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Techs took down my old set and replaced it with the new set, and hooked up my Sound Bar. They were quick and very proficient at their work. We would use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant helpful fellow. Sound system was not included in set~up which was a surprise. Still working on getting that perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and his crew did an outstanding job on the installation of my tv and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted by TV and set up all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TV installation service, as i could net get a tech during Covid-19. I have to say that Geek Squad is the best. Worry free and Seemless installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Service Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Techs was awesome, very professional ... friendly and helpful. Answered all questions we had on installation of our TV mounted on the wall. Spent time explaining each component and made sure we were comfortable with it's operation

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Mounting of tv done well,using my own wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were skilled and polite. Used my own tv and wall mount.looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who mounted my 65" TV was very professional and knew exactly what he was doing. He was able to drill holes in my 1976 panel walls and hide all of my wires. It looks terrific. Measurements were perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted tv and connected it to the sound surround system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service putting up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV on the wall of my bedroom. So nice to lay in bed and be able to watch the television with out a cat to look over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th geeked square installed two wall mounts and two televisions. They were quick, efficient and were extremely knowledgeable. They were very nice and explained in detail what they were doing and explained how to use new televisions. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them once and fix my computer. Did an excellent job go to all the viruses and the junk off my computer so it’s now running a lot faster than before and loaded some anti-software so the viruses will not come back in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt and extremely courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were knowledgeable, helpful, 5 stars !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These 2 guys were fabulous ! If I need help again, I want the same 2 Geek Squad guys. They were very knowledgeable, helpful, patient. I couldn't have had greater service and they left my apartment immaculate !!! Thank you, Thank you, Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work I would recommend them I have used them in the past as well

    I would recommend this to a friend