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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1070 Showing 21,381-21,400 of 38,694 reviews
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tv off of a tv stand and more room in the room

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting professional installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was accurate, competent and super friendly. He was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    0led

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job for us. Very professional and friendly. Hooked everything up for us a showed us how to use it. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 55" LG CX OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was excellent. Very friendly and knowledgeable. He even patched up our wall where the first Geek Squad installed our other tv's, just left some holes in the wall. Looks great now. He left a very positive experience for our install needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job. Great service and very nice..

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Good TV for small bedroom turned into office area

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy that I chose this tv for my office area... the size worked out perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service; Geek Squad knew what they were

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV in a timely manner and made helpful suggestions about my previous connection. They were very patient with me while reviewing the controls on the remote and showing me the different features on the television. I was quite pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech is a great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I am a Totaltech member; it has been of such "peace of mind value" as well as monetary value. The total tech Geeks are tremendous and so knowledgeable. This was a great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Too little for too much$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They only had to move the tv up a few inches on our current bracket. Wanted help explaining set up of options on tv and help with universal remote. Did not get that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Came on time did a good job installing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job in the installation. They came on time and did a nearly perfect install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Complete Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my installation and will request their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a bit pricey but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a self proclaimed DIYer, it was tough for me to go ahead and pay the cost of this service. I am reformed!! It was worth the cost-no extra trips "back to the store", tv was installed and working properly in minutes. The TV sits in the wall mount correctly and Geek Squad even fixed the errant chord problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booking the appt was a pain, started online and it was a hassle. But the guys who came were professional and the best part was they wore shoe booties!!!! #newHomeownerProblems we supplied the mount for a 55” flat screen. Took 15 minutes :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Best buy services and products all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV & Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent and very neat job, clasping all the cords together and behind the chest the sound bar sits on. Everything is synced to work off of my TV remote which keeps it simple. As always, I’m very pleased with The Work done by The Geek Squad and will always use them again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FredD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted in a timely and efficient manner. The crew cleaned up and left everything neat and clean

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very patient & understanding. TV looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, very patient as my husband had Hulu acct & I did know password! Finally got ahold of my husband & got info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and professional. Service was great. Had 55 “ LCD tv installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick mounting, setup and installation.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected it to all of my devices. They were friendly, courteous, knowledgeable and above all professional. All empty boxes and cartons were cleaned up by the agents and it was a most pleasant experience for me. They get an A+ in my grading system.

    I would recommend this to a friend
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