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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1071 Showing 21,401-21,420 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV Installed quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was easy with this help. Fast and reliable service. The installer was easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Busy Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby purchased a new larger TV so he had the Geeks mount the old 55” TV in the garage. They immediately worked to install the TV mount in the garage and move the TV to the new mount in the garage. He’s very happy with the quality of their work and the tv mount itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greek Squad crew were professionals & good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived in timely fashion and worked well together. They were professionals and made sure the television was mounted to our satisfaction. I appreciate their focus in making sure the television was connected and operating properly. Thank you Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv under less tgan perfect conditions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were kind courteous and knowledgeable. They both had wonderful attitudes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very patient & understanding. TV looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great, very patient as my husband had Hulu acct & I did know password! Finally got ahold of my husband & got info.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall Mount challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this additional purchase as it took two experienced installers about two hours to install the TV and soundbar with items specifically designed to support a wall mount solution. I would have spent 5 times that amount of time most likely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an amazing job with so much care!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised how well my installation crew did. I bought 2 mounts. They tried so hard to get the non-compatible one to work and when we gave up it was because the mount just was not going to work. Luckily I had a second mount that they had recommended and it worked like a charm. But this crew was perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad moved my tv from one way to another

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installer went beyond his responsibilities. Balance & centered tv- then connected the cords into a surge protector. Anchored & re-cut cover for the cords. The original installation a year ago was not completed correctly. This guy- sorry forgot his name Jose? Was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest Tv installation I have ever seen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my Tv and hide the cables within 10mins and cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek swat service is the best Best Buy has to offer nowhere else has this in any store. I can recommend one by any electronic Devices always ask Kiko’s wife specialist to help you choose the right electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and installed the TV properly. There was no issues at all. They did adjust the TV minimally, but you have to remember each person has their own taste in the quality of the image.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. They were fast n they came early. Knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very courteous. They knew exactly what to do. They mounted the tv in no time. They hooked all the wires up and cleaned up after themselves, even removing all the trash and boxes. They were truly a bright light for Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents who mounted our TV went the extra mile to make sure we were happy with the location and they took the time to connect all the devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 75in Samsung TV which weighs almost 90lbs. I needed professionals to minimize the risk of a DIY wall mounting disaster. The Geek Squad measure, mounted and tested the TV installation and I have peace of mind that my TV won’t wind up in pieces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Response and Came Prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team showed up on-time and had my 77" LG OLD TV installed in no time! The purchase did not include the wall mount, but they had a couple of options to chose (fixed/adjustable) from onsite. Got the adjustable and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came to my house to set up my television, portable projector and Sonos system did a great job, everything worked and they gave me full instructions on how to operate all the systems as well as helping me download all the necessary apps that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad brought the tv and were almost finished installing my 75” tv when they saw a crack in the screen. They brought me a new tv the next day and set it up. Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my TV carefully and efficiently and threaded the necessary HDMI cables through the wall for me.

    I would recommend this to a friend
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