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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1074 Showing 21,461-21,480 of 38,694 reviews
  • Rated 5 out of 5 stars

    Well Done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy/Geek Squad once again complete a terrific install of my Samsung Frame TV. This is another in a long line of Best Buy/Geek Squad installs that was first rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alysia , a real professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alysia was professional, did a great job& a credit to the Geek squad. Removed old tv, Mounted new tv & Instructed us on how to operate tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation service was good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted and set up the new tv and soundbar. But I cannot keep the sound bar operating and to come on with the tv with one remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team did amazing, came at scheduled time, greeted my husband and I got to work, made sure we were happy with the location and showed us how to move it side to side. Did amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount and great Geek Sqad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting bracket works great with just enough tilt for my 82” Samsung. I would have thought you needed something more substantial looking. The intallers were great! They came in, no problem for them. Nice, neat install and cleaned up everything and headed out. And I had 50foot cable runs done in the attic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient! Friendly customer service. They ensure you’re happy with their work before leaving. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing, so glad i got it ! Cant wait to change the living room to an OLED as well !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent dismounted my old tv, mounted the new tv, made sure it was paired with the remote control, and made certain i knew how to use it before he left! that's what i call EXCELLENT customer service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Outside TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted outside and we are very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TVs Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t believe how fast the technician mounted two TVs. It was just under an hour and worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agents installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and set everything up for me. They were fast, very knowledgeable and very customer service oriented. Thank you for having knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your 3rd party installers were great. They came in and successfully put all our ugly wires in wall. They were quick and clean. An added bonus was that they were very friendly and cooperative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had GS mount my 75" TV. I was too chicken to do it. They handled it quickly and professionally, and even did some tuning/optimizing on my receiver that I didnt expect. Likely to have them mount another TV for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Count on the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that did my install were great! They were super personable and respectful. I had a really great experience with the guys that can for my install. They were there on times ,?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men were very professional. They helped find the studs in the wall, double check before hanging the wall mount, mounted the TV, hooked up the cable box etc. This was well worth the price paid and would def recommend this service! The TV hung was 75".

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy charged way to much

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy about the cost to put my tv up. Best Buy charged $250.00. The mount was already there so all Geek Squad needed to do was put the tv up on the mount. The tv only cost $169.00 so the $250.00 charge was ridiculous..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tricky installation handled perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys had a real challenge. They had to position a 65" TV in a hutch-like open back cabinet with about two inches to spare. I was afraid they'd miss the mark, but they mounted the mount to the wall and the TV to the mount perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and expertly mounted ^ connected the new TV. showed us how to operate new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is golden

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a problem w/ mount provided for Oled TV. Tyler advised me regarding one that would work, and returned to complete the installation. He was careful to place 2 new Nests & OLED in ways that covered pre-existing holes, helped tremendously w/ software setups, and is super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that mounted my TV were efficient and thorough. Once my TV was mounted and all devices hooked up, they explained everything in detail. I even got a call the next day to make sure everything worked properly. Friendly and knowledgeable!

    I would recommend this to a friend
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