Customer Ratings & Reviews

Whalen Furniture -plenty 3-in-1 Console for Most Flat-Panel TVs Up to 65" - Brown Cherry is very functional and has plenty of space for other components. The Geek Squad did an excellent job and were very clean while they were assembling the stand.

Geek squad agents quickly and efficiently installed our in wall mounting wiring. All was tested and explained to us. They were on time, cleaned up thoroughly and thanked us for using them. A professional service installation!

The agent installed my TV and mount very quickly and spent a lot of time trying to get the set up complete and worked on getting the wi-fi connected only to find out the chip was bad. He really tried to get the TV to connect and spent a lot of time with us.

DELIVERY WAS ON TIME AND THEY HELPED ME TO SETUP AND MOUNT THE TV IN MY MEDIA ROOM WHICH IS UPSTAIRS,

The techs unpacked, drilled holes, connected sound system and then instructed me on how to use. They were great, very knowledgeable.

Excellent job. The guys arrived a bit ahead of schedule, they were very nice and professional, we discussed location, mounting position, they were done in maybe 30 or 45 min total, and cleaned up.

One of the best TV hardware I owed so easy to use. I would highly recommend it to anybody.

Geek squad professionals that came to my home were so in tuned with one another that it took less time putting together and hanging my TV then it did explaining to me how the TV worked! I totally would recommend these two to any of my family and friends. huge thanks to both of them!!!!

The team was polite and professional. They cleaned up after the installation and explained the features of the TV to me. Great job

The installers answered all of my questions and the tv, soundbar, and remote controls were good to go when they finished

The agents who mounted my TV were very polite. However, since the TV was already out of the box they didn't really know how to handle the TV in order to install it properly since it was so big (75 inches). They explained it's fast when it's in the box and they were trying to figure out how to manage inserting the screws now. They ended up washing a couple of the screws but didn't say anything. They lifted the TV onto the entertainment center and said they were done and quickly left. Since the TV wasn't centered we moved it and noticed the TV was moving a bit too much - a bit wobbly. I took a look at the back and this is when I noticed the screws had been washed. It seems safe enough but that was not what I expect from Geek Squad.

We are very pleasenty surprised with how well this 98” tv performs for the price. Everyone is impressed.

it was only the connection of the soundbar to the new tv that was done since we changed our minds about the wall mount on the new tv. our soundbar is perfectly in sync with the tv. we love the sounds! great work for the geek squad guys

This was the most absolute garbage service I’ve ever purchased. The contracted company felt they only needed to use two screws instead of the required amount and resulted in the bracket bending and the TV falling off the wall. I had to work with 4 different parties to get any response on a refund. Contacting Best Buy customer service told me to call Samsung which had absolutely nothing to do with the problem then told me I needed to go into a store to file a claim when they could’ve done it for me online. Will never be using geek squad again and have told everyone to not use this service ever.

The two people who came to mount my television were very pleasant, professional, and surprisingly very fast. They were in and out very quickly, leaving no trace of their visit behind. They wore booties over their shoes prior to entering the home as well!

Excellent and professional service from a couple of very knowledgeable experts.

The techs did an excellent job . Efficient and neat. Answered all my questions before they left.

Excellent team. On time and provided professional installation. Installed 77" TV on wall. Connect all devices and programed remotes

Brad from geek squad was the most professional and courteous tech I have ever met. Hands down the most superb service anyone could ask for.

The agents mounted my TV and connected it to all my devices.