Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1077 Showing 21,521-21,540 of 38,694 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Looks good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and good. They were not able to wire behind my walls unfortunately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the Service Tech Jacob he was very helpful and setup the 86" LG If you ever need to have a install and you live in Indiana call on him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quickly done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Oscar and his partner mounted our TV on the first try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great & Friendly service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers came at a reasonable time and were able to get the installation done within an hour & half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy and Ishmael were fantastic! Beyond friendly and informative. Worth every penny because everything is complete when they're done, TV is mounted where you want it and apps are set up. All I had to was sit back and watch TV. And I learned a few things about my smart TV I wouldn't have known!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They're quick, efficient, and professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad's service went above and beyond! The mounted and all our TVs and Sonos on the wall, and provided great advice for other areas I asked about. I scheduled them to come back and do some more work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were extremely happy with the setup of our tv. The two gentlemen who arrived with it could not have been friendlier or done a better job. Would be happy to use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSqadsetup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqad knew exactly how to set up and show how to use this and were very proffesional, polite and answered all questions and made sure we could run this when they were done with the setup.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up correctly and worked the first time.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional work that will not go unnoticed. This

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agents!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and mounted my tv and sound system. They also took away the old one and the boxes. They were very friendly and explained what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD IS THE BEST!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were the best! Exceeded my expectations. Great attitudes, friendly, and really cared about our input of what we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 65" tv to my beloved brick fireplace. They did an amazing job, were incredibly knowledgeable and professional and made sure that my preferences were incorporated in hanging the TV. They exceeded my expectations on every front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted my tv in the basement flawlessly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the tv installed by pros, great product just wish I knew how to tilt the tv up and down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dianne

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the tv, your people who scheduled my delivery and install really screwed everything up, not once, but twice. Very unhappy with all the problems I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service, perfect installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV, connected everything and instructed me on how to use it. He was very efficient with the installation and very patient reviewing all the wonderful things this TV can do. The Geek Squad is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by the Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a great job dismounting the old tv and installing the Sony. Answered all my questions and were totally professional and easy to get along with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch tv installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounted tv give 5 stars and a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been an extremely reliable TV mounting service for me

    I would recommend this to a friend
Sponsored