Customer Ratings & Reviews

The geek squad did a great job. Very professional and knowledgeable. Helped me swap out my Mount for a better one on the same day. Worth it.

Job well done! Gabriel and Michael are knowledgeable and professionals. They put their booties on before entering your home. They are respectful of your property.

Absolutely one of the better install and set up experiences I have ever had. Two technicians clearly knew what they were doing and not only set up and leveled this TV to specifications, they tuned it and adjusted it and educated me on a few things. They even used a different wall mount than the one I bought to save me money in the long run. What an awesome experience and glad I went with Total tech and Geek Squad. Just excellent!

The squad was knowledgeable and friendly. Solved a difficult problem

The agent did a real good job hanging my tv recommend them to do the job right!

I am so happy with the job they did installing my 86" TV on the wall! They made it look easy, but as my husband and I know, it sure would not have gone as nicely as it did for them, had we done it ourselves. They were thorough and professional and stuck around to give me pointers and orient me to my new remote which had some hidden features I didn't know about! That took just a few extra minutes, but it really meant a lot to this electronic illiterate person. I really appreciated this service and highly recommend!

I think it’s a must have to mount the TVs by geek squad. Beats having some handyman doing it that may not do it as professional as the geek squad. Very happy with how it came out.

This was exceptional. Truly spectacular. Andrew and Vince went above and beyond in terms of professionalism, explanation, speed, and friendliness. I bought this TV for my parents and they installed it for them, explaining very carefully and patiently to my 85-year-old parents how the remotes worked, etc. I know they must do these installations all the time, but they seemed not to forget that each installation needs to be done carefully and thoughtfully. There was not a single aspect that needed to be improved.

Angelo was perfect with everything. Organized, professional, he explained everything in detail. Very nice person. I am very happy with all of the work he did. I will request him the next time if that is possible.

The techs mounted a 65” tv on a stone wall in my pool house. The techs recommended a Best Buy TV mount to ensure the installation was secure. They did an excellent installation & had the TV working correctly before they left. Overall a good experience, I recommend the Gerk Squad.

They were on time, and did a terrific job with the install.

Very helpful, straight forward and efficient. This is an extremely easy process and the gentlemen who assisted us were quite knowledgable, polite, and respectful. The first thing they asked if shoes off or shoe covers worked. Cleaned up. Will never mount a TV myself when it's this easy to schedule.

After about 10 years, I upgraded my TV to a 77". The Geek quad are true professionals. They were in and out in no time, and I have the confort and guarantee it was installed correctly.

The team was on time, courteous, and knowledgeable. They were flexible about placement, provided valuable tips, and were extremely efficient.

The Geek Squad agents replaced a standard flat wall mount that I had with a Sanus Elite tilt wall mount. Excellent service and install. Showed me the several different positions I could move my tv with ease. Set the tv up for me so that I had all the proper connections; HD cable, wifi, and channel updates. Great job Best Buy Geek Squad

The team that delivered and installed the mounting bracket and television did an amazing job. They were deliberate, conscientious, and meticulous with respect to the location and installation of the mounting bracket, television, and cable management. The men ensured a clean working environment throughout the process and performed a thorough check out of the television and the accessories before they took the time to provide personalized training to me prior to their departure.

The service just keeps getting better. Techs arrived and we discussed where to mount, how to mount and what I wanted. Took old tv down and hung new one perfectly, showed me all the new features and how to operate. Made sure I was completely satisfied and knew how to operate before moving on. Excellent Service! Highly recommend

“I recently had Best Buy agents come to my home to mount a TV and reconnect all my devices, and I couldn’t be happier with the service! The technicians were punctual, professional, and handled everything with great care and precision. They made sure the TV was mounted securely and at the perfect height, exactly as I wanted. They also took the time to reconnect all my devices and ensured everything was working smoothly before they left. I really appreciated their patience in answering my questions and attention to detail. Thanks to their expertise, my entertainment setup is better than ever! Highly recommend this service!”

The guys worked for a couple of hours trying to fasten the TV mount to the exterior wall which has 1/2 inch sheet rock then 2 inches of foam block and then 6 inches of concrete with another 2 inches of foam block plus stucco on the outside. The bolts they had brought were too short to grab the concrete so they to order longer bolts and come back about a week later to finish the installation. When they finished, the mount was level and exactly where it needed to be! Mission accomplished! Job well done!

The agents were very friendly and super helpful. Their primary concern was to do the job right. An outlet was in the way of where the TV was to be mounted so the tech's helped me select a new location to move the outlet. Over the course of the next few days I did the work to move the outlet. I then rescheduled the appointment and they sent out the same techs from the first visit. They did a fantastic job of mounting the TV and showing us how to operate and get the most out of it. Great work from two guys that obviously take pride in what they're doing!