Customer Ratings & Reviews

This was a remounting of a tv after painting the wall. The technician was quick and efficient. He had to return the next day because there was no sound from the sound bar, but he was able to correct that quickly.

The person came at the prescribed time, got to work installing the TV and was able to everything done in less than 30 minutes. I was very impressed.

The Geek Squad service agent Robert was awesome! He was personable, knowledgeable, and very efficient. I was surprised he was by himself to mount my 55" TV and sound bar to the wall, but you could tell he had done it before.

The squad member was terrific. thank you. tv is up and running

The agents were great. The removed the old tv and mounted the new one to include making sure the programming of the remote was optimized. This is the second time they have been out to help. They were wonderful!!

Always a great job with efficient and effective mounting

2 Geek guys arrived on time and asked me to verify what we required. They did exactly what we asked for and explained clearly all details of the changes that were made and how everything worked. Very good professional service.

The Geek Squad that mounted my TV were great to deal with and made sure that I was satisfied with the installation.

The Total Tech people are real professionals that are so polite as well as professional, thank you. They take all the necessary time and do not rush and also leave the work place spotless.

Technician was awesome. Very knowledgeable, polite and efficient. Super nice gentleman

We had a surround sound issue and they put in new cables to our currently owned TV in the living room. They also Leveled my TV, which had never been leveled in 11 years. We did not even realize how unleavened and un-centered it was on the wall until they fixed it.

Originally showed up with only one guy to mount a 75" TV. That wasn't gonna work, obviously. I was at work so it was just my wife home and she didn't trust herself to be on one end of big ol' TV. They finally got another worker here. As far as the mount job goes, it's great. No complaints. I got a 75" LG 4K UHD over the fireplace and it rocks.

The techs were professional and did a great installation.

They guys brought the first TV that was cracked, they were apologetic even when it wasn't their fault. When I got it rescheduled the guys checked it out eeal well before they started the install! Great service from the delivery team and helpful!

The team members were on time, asked guided questions, and performed their job beautifully. After completing the job they asked of I needed guidance on anything pertaining to the install and product. They did an awesome job installing my product.

The agent did a very thorough job, explained the mounting details, cleanly connected all the cables and left the TV and associated components in working condition. He checked and setup all the settings to provide best performance (sound/picture) from the TV. He was a very personable agent.

The agent mounted and connected my new LG. They explained how to work it. Also sold me a mounting bracket for my old tv. Also got an appt very quickly.

Barry was fantastic! Called ahead. Thoughtful on best install options. Flexed to our schedule and suggested a better mounting option. Real pros. Pleasure to work with.

Both agents were very helpful and professional. Spent time going over features of tv with me and answered all questions I had.

I have to "tip my hat" to Best Buy for a wonderful series of installations over the years. No issues, on time and very easy to work with. Thanks !