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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1081 Showing 21,601-21,620 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very respectful, and did a great job attaching my TV to the wall. Took only 15-20 min to complete. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dan's T V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always class act people with Geek Squad. Friendly, knowledgeable and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin and Chris did an excellent job. They set up my Wi-Fi and adjusted the television settings so I wouldn't have to try and figure it out. All I had to do was watch TV. They cleaned up afterward and took the empty box to dispose of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Part of Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've used the Geek Squad, and both times I walked away saying "Great Decision!" My "geek" Anthony called before the installation to discuss it with me and was able to identify a potential problem I was unaware of. He resolved the issue and set up a beautiful 65" 4K HD TV. Thanks Anthony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing did a great job installing everything and they were very knowledgeable. I would do it all over again in a different room next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an amazing experience! Geek squad is the best out there! They are very professional! Work fast and even clean up after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! My tv was installed in a timely manner and I was instructed on my new tv operations. This was very helpful because I owned an old model. Thank guys very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV ad sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced excellent service from knowledgable people working in the store who assisted me with my purchase and then had prompt delivery and install by Geek squad during the same week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came out were excellent. They were on time explained everything ask how I wanted it every step of the way, extremely helpful and I was very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loved the guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were amazing; very polite, neat and efficient. They did a great job! Unfortunately they had no supplies on the truck from the store and they didn’t even have the hdmi cable or coax hardware!!! They were very apologetic but it wasn’t their fault... Best Buy didn’t send them with a proper truck!!! Very annoying!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! On time, courteous, efficient, friendly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the guys came out to deliver and set up my TV they did a great job. Very personable and knowledgeable. They did a great job and refunded me on the mount and fireplace installation upgrade since they were able to use my old bracket. I would definitely recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad workers were excellent in their product knowledge and were very conscience with the care of my merchandise. They also cleaned up well and removed all the empty boxes and trash,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe showed up early, with my permission, delivered and set up out 75" Sony TV, connected it to out home theatre system and showed me all the neat bells and whistles. He worked quickly and efficiently, and was very knowledgeable. A great job! Thanks, Joe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in minutes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bracket does it all. Very sturdy and if the Geek squad can install it so quickly anyone can. The only reason we went that route is because our tv is very large and delicate. We didn’t want to take the chance of damaging the tv. Tilt features also on this mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication and professionalism.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication and professionalism. I appreciate being able to set up and track my appointments online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in-home Service from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Henry and his team did an excellent job, especially Henry who schedule a follow up visit to trouble shoot a few sound bar issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome and friendly tv and mount installation people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super simple to schedule an appointment , definitely recommend the totaltech protection plan which i was able to get free installation for a 55 inch tv! otherwise i wouldve paid $150

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ..5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team , very professional. They installed the TV and did the programming in about 1 hour. Money well spent !

    I would recommend this to a friend
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