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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1082 Showing 21,621-21,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Best money I spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional service these guys performed was the best money i spent out of the whole package. They came in and quickly performed the work and taught us how to use the new equipment in a very informative and polite manner. When they left all the trash and mess was gone with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! On time, courteous, efficient, friendly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad ..5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team , very professional. They installed the TV and did the programming in about 1 hour. Money well spent !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new 65 inch set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to come twice to the house, since I am not that tech savvy, to synch m streaming device to the TV. was patient and did not make me feel stupid, but was veyr helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV, provided easy-to-follow instruction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV for a family member and provided instructions for operating the TV using the remote control familiar to the user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good: Best picture quality. Bad: No DTS-MA support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy did a great job delivering it on time and having it wall mounted. Picture quality is near perfect. Blacks look stunning. The only down side is no support for DTSMA.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Overpriced for the service that was provided

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the Premium TV mounting service after being told by a Best Buy associate that the cables would be mounted within the wall. When installers came to mount my TV I was told by the Geek Squad installers this could not be done since I had a Samsung TV that uses the Samsung One Connect (something I discussed with the associate in the store). Their recommendation was to tape the power and One Connect cable to the wall and paint over it. The TV itself was mounted properly as one would expect, but I would not recommend the Premium service based on my experience.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek squad service in wall mount for my new television and they are really helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nash and Nick to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came through once again! Friendly and knowledgeable as always, the young gentlemen were quite efficient and had our mount and 65 inch TV up on the wall in no time at all.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I didn’t try to hang 75 inch tv by myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad come install two 75 inch tv’s I purchased. Excellent job’ no accidents. Glad I had them come in to do it only $50 if you get the yearly. Expert advice contract. Well worth it. Got a discount on extended warranty and removal of my old projection tv’s. Well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome and friendly tv and mount installation people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as for as a wall mount and the geeks are the best for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guy was excellent

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man who came was very professional, knew his stuff...the only thing I didn't like was he sold me an extra long USB cord saying the one supplied with TV was to short. Maybe true, maybe not ...I purchased anyway. Otherwise I have been very happy with their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Adam came out to install my new Sony Bravia 42” OLED. The were very professional and did a fantastic job. Set it up and explained everything. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CaptDon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a Great set up as usual made sure all items were talking to each other and that the angle of TV was good. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are all that and a bag of chips.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the gentlemen who came to deliver and mount my new TV. They unpacked and took all debris with them. They installed my TV on the Table Top mount I had already. Thank You!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid TV Mount - would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves it's purpose. Had the Geek Squad install and they are always great. TV is still on the wall... so all is good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service 3 times in the last two years. I will use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounted on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was mounted on to wall very efficiently. Installer was polite and knowledgeable. Everything went smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and the other Geek Squad man were the absolute best-They answered all my questions and gave me step by step instructions -Were so helpful -I can’t say enough good about them

    I would recommend this to a friend
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