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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1083 Showing 21,641-21,660 of 38,694 reviews
  • Rated 5 out of 5 stars

    Always Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan and Tino were fantastic and most professional. Been a Total Tech Member for years and Geek Squad has always been most dependable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people showed up on time and mounted my new flat screen on my existing mount but refused to run the power cord through the wall so I now have a visible power cord. This would have been nice to know before I paid for the install. I don’t blame the installers as they were following Best Buy policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thorough and Neat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and the other Geek Squad man were the absolute best-They answered all my questions and gave me step by step instructions -Were so helpful -I can’t say enough good about them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent…purchase.Will definitely buy again. Gre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent…purchase.Will definitely buy again. Great price. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it installed by the Geek Squad and they were great. They set it up and explained all the features. The remote is solar which is a great improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    TV install / setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job installing the TV, but a poor job ensuring that I was able to operate the TV. I'm still struggling to fully gain use of it :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job with my tv installatio!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my new tv and did a great job. They made sure everything was centered and level. They also went over the features of the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White glove service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agents were kind and extremely thorough in their attention to all the details of the installation. White glove service is worth every penny! Thank you BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert and professional! These guys were awesome! Billy and Greg came in hung my 77” TV and we had conversation like we were family not strangers! Thanks Guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy makes it happen!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great price, quality item and geek squad installed it for me. Made it happen. I could not have done this myself, but I have a geek squad standing by my side and helping me to enjoy the television that I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greed Squad install my T, V today.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Greek Squad service with Joe Finney was Excellent! I got best person you could ever come to my house. Thank You Again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys, did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installers were very nice. They went back to the store to get the right mount and also had a longer hdmi cable for me to purchase. They answered all of my questions about my tv purchase and made sure everything was working before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Claylady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our tv to our antenna, which is what we wanted. He gave us information that we needed to feel that we are on the right track. He was very polite, and finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee mounted are large TV in a matter of minutes. It would have taken us all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specialist was courteous, let me know he was arriving early, and was very efficient in mounting our TV. He knew exactly what to do and had it up in no time. He helped tie up some of the loose cords and cleaned up after himself. Very pleased with the service!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service very friendly and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAYS TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 65 inch Vizio tv i bought from best buy. Geek squad as usual installed it and programmed my remote. Every thing works well. Great purchase. Will continue to buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was super fast. The set up crew did an outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my TVs, very detail, knowledgeable love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of wall mounted bracket and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, knowledgeable technicians. Answered all questions. Performed work in a timely manner. Cleaned up and took away boxes, etc. Excellent work!

    I would recommend this to a friend
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