Customer Ratings & Reviews

Technicians were on time did great work. Knew what they were doing they were courteous and hauled away the old tv. Will continue to use Geeks services.

Tyler and Kenny were very professional. They did an outstanding job setting everything up.

This was the easiest way to get it installed and was very fast and they explained everything to me so that I could use it all !

Both the agents were extremely knowledgeable and did their job very well and quickly. They kept everything very clean and took all the garbage with them. I wanted to give them a tip for doing so well they said they can't take money. Job well done!!

They were very efficient and knowledgeable. Moved my large screen TV from the bedroom-to the family room. Showed me how everything worked. Highly recommended.

I have to review this as amazing. The Geek Squad installers are always profession and respect my home when they install. I can’t be more satisfied than their work. Thank you Geek Squad, Best buy, and Magnolia!

My Geek Squad Tech (Chris) called and confirmed he would arrive in 30 minutes and he was right on time. Unboxed and set up my new 65" TV quickly and answered all of my questions perfectly. VERY KNOWLEDGEABLE

The agent mounted and set up the TV, connected it to WIFI and readied it to be used by my 92 year old father via the Internet, rather than cable. Thank you very much!!!

Excellent service by the technician. They were very helpful and professional.

One guy to handle a 65" , but he did manage to get the job done. $200 for less than an hour's work, especially with Total Tech membership, cost was way too much.

My tv was delivered with the utmost care and consideration. The installers new their jobs well and comment ed on the superior qualties of the products we have purchased. They spent time with us and made themselves available for any further questions.

I would highly recommend the Geek Squad for anybTV mounting installation. They were very professional and new what they were doing. The TV above the mantel looks awesome and they were very knowledgeable. I will use them for any TV or audio set-up. Use them, you won't be disappointed.

They are 100% worth the price paid. Quality service, great products!

The Best Buy team was on time and performed the tasks I asked them to do.

Geek squad did a great job hanging our TV. They made great suggestions and were very friendly. They cleaned everything up after they were finished.

Geek Sq is my favorite people! They are the best:) My membership is totally worthwhile!! I encourage everyone to become a member:)

We received our television as promised as well as the wall mounts. Immediately, the tech started complaining that he could not affix the additional wall-mount because he was by himself. He called someone twice to tell us that he would have to charge us $235.00 to replace the current wall mount. Our problem was that the person who mounted several of our televisions in one day was by himself. The salesperson who we had told us it could be done, yet we still have the mount needed sitting in front of our television. This was not a good customer experience.

The service agent helped me schedule a tv installation.

Brandon did a great job but Taylor was focused on charging me more for the installation. Also, the tv was mounted well but the conceal strip was not installed properly and lacks quality standards. Also, the old mount and stand was removed but they lost the screws to the old mount so I can never use them again as they were custom screws. Adam (audio rep) in the Okemos, MI, store is rude, intimidating, and downright disrespectful. Adam insulted my friend in front of other customers and employees because my friend did not agree with him on his audio pick, and then informed me that I could complain to corporate but they will not listen...he was right about that.

Showed up on time. Took time to discuss with me the best placement. Polite; personable. Took only about 20 minutes to install. Then explained to me how to adjust and how to hide cord against wall. Excellent install! Very happy I didn't try to do it myself. Worth every penny.