Customer Ratings & Reviews

The agents are very personable and friendly. They installed all the electronics and other components needed In very professional manner.

The agents were awesome, friendly, and courteous. I wasn't home but my wife was thrilled at how quickly and professionally they worked.

The agent did a greatt job. Suggesed a different wall mount that would be better. Mounted the TV and hooked everything up.

The install service was exceptional! On time and got everything done in a quick amount of time. Very thorough

The Geek Squad set up my new TV quickly and removed all packaging. Then they stayed to answer all of my questions and let me practice with the universal remote. I was very pleased with the experience.

Two very nice, polite young men came in and had our TV mounted on the wall in short order. They spent some time helping us get is set up and showed us some of the features. Definitely worth it.

I was not at the home when the Geek Squad delivered and set up a new 65” TV for my elderly father. But he complimented on the service several times later that day. They were professional, courteous, efficient, and thorough. I highly recommend the Geek Squad for any installations or equipment needs.

Agents were very friendly and efficient. They answered all our questions and programmed the tv to our liking.

The Geek Squad Agent was attentive, put on booties and wore a mask. He was friendly and knew exactly what he was doing. He answered questions and explained how to use the tv. He was most patient, a gentleman and a professional!.

The agents were not only skilled at installing my TV mount, but also were able to assist me with logging into the extra apps on my TV that I was not familiar with. They were professional and friendly, and were very respectful of COVID precautions.

Love the tv and the guy who came to install was friendly & very efficient.

I had an 86" LG TV installed and setup without any issues. The two folks that came were friendly and knowledgeable

Techs were skilled and polite. Used my own tv and wall mount.looks great.

Geek Squad was quick, punctual, and very knowledgeable! I appreciated their help very much!

I would recommend Marcus to any Best Buy customer. He knew how to install my 43' tv successfully to my bedroom wall with ease and he also helped me set up and program the Roku stick into my 43 in tv as well. He came exactly on time to my apartment on the requested appointment schedule.

The customer service we received was above and beyond anything we expected. They were so incredibly helpful and answered questions. It was our first time using Geek Squad and I would definitely use them again.

I’ve used Geek Squad for several years and haven’t been disappointed. They’re always on time or early for appointments & call ahead of time. I use them for any set ups that I need some including computers, desk, ring doorbell and smart locks. I recommend their services.

The Agent was prompt, friendly, knowledgeable, and helpful. He made sure that we understand how to operate the TV, appropriate settings, and so forth.

The two young men who installed my TV were excellent. They did a very professional job and were courteous, friendly and very helpful. Perfect!

Agents was friendly and was there to satisfy me the customer to get the best experience of the products I purchased