Appreciation EventEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1092 Showing 21,821-21,840 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service from Geek Squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TV wall mounts, mounted two 70" TVs, and got both TVs connected to building cable network. Then they disposed of our old, heavy 65" TV. Start to finish, including cleanup, was less than two hours. And they were slightly early for the appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on time and work very clean and set everything up and showed me how to operate my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ceek squad wad on time ad usual and then made quick work of unmounting the TV which had a dmall but visible defect near the top of the screen. Best Buy did this service at no cost qs the TV wad less than one week old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up our tv .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 55" Sony television to replace our 2 year old 55" Visio that died on us. We are very pleased with our new Sony. The picture is very clear and bright. The Geek Squad set up and adjusted our new television.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install was excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install service was exceptional! On time and got everything done in a quick amount of time. Very thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 86" LG TV installed and setup without any issues. The two folks that came were friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. The two geek squad members did their job well and were very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted tv efficiently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get a reservation but TV install guy came in time worked efficiently and did a good job mounting on walk thanks! Better to have it done right, by geek squad, especially if you have warranty !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent yet again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very friendly and efficient. They answered all our questions and programmed the tv to our liking.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatful delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it without any reason for me not to give 100% satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did a great job of installing TV Bracket ! They also programed My New 55" TV, and were very patient ,and answered all our questions. I will use the Geek Squad on My next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad=Excellent Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech from Geek Squad was excellent. Took time to explain and demonstrate. Did good work on mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad intalled my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and polite. Would recommend for all installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV insallation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was outstanding from start to finish. I was impressed by the time they took to make sure things were done right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV with ease

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and installed my TV professionally. After installation I noticed that the TV is not aligned. The agent patiently looked into it for me. Also installed the TV box for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Techs arrived on time removed the tv from the box. Installed all the hardware for mounting and mouted the tv. The techs initialized TV installing apps. The also set up the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Schedule install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service agent helped me schedule a tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SqS WAS QUICK AND EFFICIENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew what they were doing. They were quick and efficient. They also were very kind in explaining how the new TV works as we had never had a smart tv before. I still need a bit of training but we're enjoying the new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool agents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents was friendly and was there to satisfy me the customer to get the best experience of the products I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called when they left the store and let me know they were 30 minutes away. Took about 10-15 minutes to mount my tv.

    I would recommend this to a friend
Sponsored