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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1093 Showing 21,841-21,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    GS was the right choice for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GS mounted the TV to my satisfaction and did the initial setup. They also explained to me how to use the TV and remote

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very professional and mounted our new TV very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman did a very nice job of mounting our new TV. However, since they have left, our soundbar and subwoofer works fine but our rear speakers do not work at all,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, Install was quick and clean. The agents went over all the TV controls with us and explained as they set up the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right AND they cleaned up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the respectful coordination of the appointment, through the clean up up after the job was completed, I enjoyed the Geek team’s excellent service. Heads up call to keep us informed of timing. Configured the cable remote to operate the tv. Bravo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Wall mount and TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents quickly installed the TV wall mount and connected the TV to it. They also showed me how to use the TV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD connection to my wall unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up and organized perfectly even with a few explanations on how to use my controller. This is so appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad handled the installation perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad kept me informed on their arrival time. The two guys worked together very efficiently. Left site clean and reviewed operation of the TV with us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for many of my technological issues and installations for over 5 years. I couldn't be more pleased with the quality of service they have provided over the years. Two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did a great job of installing TV Bracket ! They also programed My New 55" TV, and were very patient ,and answered all our questions. I will use the Geek Squad on My next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a while to get a reservation but TV install guy came in time worked efficiently and did a good job mounting on walk thanks! Better to have it done right, by geek squad, especially if you have warranty !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and installed my TV professionally. After installation I noticed that the TV is not aligned. The agent patiently looked into it for me. Also installed the TV box for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up our tv .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a 55" Sony television to replace our 2 year old 55" Visio that died on us. We are very pleased with our new Sony. The picture is very clear and bright. The Geek Squad set up and adjusted our new television.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos to the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ceek squad wad on time ad usual and then made quick work of unmounting the TV which had a dmall but visible defect near the top of the screen. Best Buy did this service at no cost qs the TV wad less than one week old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Techs arrived on time removed the tv from the box. Installed all the hardware for mounting and mouted the tv. The techs initialized TV installing apps. The also set up the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome professional TV mount to wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and did a GREAT job installing the TV. Very professional service, knowledgeable, answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TV wall mounts, mounted two 70" TVs, and got both TVs connected to building cable network. Then they disposed of our old, heavy 65" TV. Start to finish, including cleanup, was less than two hours. And they were slightly early for the appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was on time and very professional. They were in and out in about 30-45 mins. Explained everything clearly. Very good installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with the Best Buy techs who mounted our TV. They were super friendly, efficient and helpful with their suggestions for the best set up. They made a tricky mounting look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and it looks great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient mounting my 85” TV. I was not going to attempt to mount it myself as it’s also above a fireplace. They did a wonderful job and they were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came and hid my wiring!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted above my gas fire place. Looks great!

    I would recommend this to a friend
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