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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1094 Showing 21,861-21,880 of 38,694 reviews
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen did top notch work and were very nice. They showed us how the new TV worked and took away all the packaging. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad team did an excellent job mounting my newly purchased 65 inch flat screen TV. They were on time and very courteous. My experience was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the moment they arrived to the end of the install the guys were very informative, professional and it showed in the quality of their work. Very happy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people. Good work. Returned to fix solution were unable to address on original visit. Recommend without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team installed my equipment and assured that it worked with all my other devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ismael (my installer) was impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communications and timely arrival was only the beginning to my excellent experience. Ismael got to it right away, measured twice to ensure accurate I stall, and cleaned up afterwards. Very impressed by Ismael's professionalism and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Amazing Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad installer came in and installed our 70" flat screen tv efficiently and quickly. He surveyed our input on placement and properly sanitized everything he touched. Amazing Service excited to continue working with geek squad moving forward!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very professional and mounted our new TV very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman did a very nice job of mounting our new TV. However, since they have left, our soundbar and subwoofer works fine but our rear speakers do not work at all,

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Prompt and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up and in about 30-45 minutes had the TV mounted and working. It would have taken me several hours to do what they did. These guys definitely knew what they were doing, consulted with me when necessary, and in general were courteous, professional, and got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time that I had a TV mounted, so I didn't know what to expect. Although it went smoothly, I should have checked the wall before they left, I would have noticed that there was damage to the wall. At $199, to install, I thought it was a little steep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent! This was my first time using Geek Squad and it was for TV installation. Daryl kept me informed about his arrival, he was genuinely caring and courtesy. The whole process was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came and hid my wiring!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted above my gas fire place. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and his teammate came in today and installed our TV. Wow! I was amazed how much John cared, I was amazed from his level of professionalism. True gentlemen, patience, caring, and explained everything and made sure we are fully satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech install wall mounted tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was very pleasant and knowledgeable. Setup was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial agent was outstanding, she knew exactly what needed to be done and she did a great job! Sorry I don’t have her name. I know that she is out of the Alliance Store. Great customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product, love our Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from Geek Squad installed this hardware, fir which we were grateful. It was first used for an older TV, then for a new set, so very happy for the adjustability. Only reason I didn't give 5 stars is that I wish it would swing out just a rad further for easier access to HTML and other cables, etc when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stone fireplace built with the tv mounted above the fireplace. I never could have done it without the GEEK Squad. It took the a little while & I had to run to Best Buy to get another type of bracket & they waited patiently. The did a great job mounting the tv on the dry stacked stone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasure having them in the house.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were very friendly and accommodating. Experts!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did their best to make this a one trip install. The mount was faulty which required a second install trip. The agents were professional and respectful of my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts For Sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know what they're doing. Quick and clean up nicely.

    I would recommend this to a friend
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