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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1095 Showing 21,881-21,900 of 38,694 reviews
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stone fireplace built with the tv mounted above the fireplace. I never could have done it without the GEEK Squad. It took the a little while & I had to run to Best Buy to get another type of bracket & they waited patiently. The did a great job mounting the tv on the dry stacked stone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and fast !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys came and did it super quick and easy. Didn’t have to assist at all. Very friendly and didn’t make a mess and they had on booties for their shoes which is great because I have carpet. Lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and showed me how to work all of the tv formatting. They were very thorough and courteous. I am going to continue to use their excellent service it’s save me time and I’m reassured that my products will be handled carefully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy house

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value and easy to use, would definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and efficient, explaining as they went along, and answered all of our many questions in a most helpful way. I would recommend them to others without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount. :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my TV looks good, and I can move to one side.. the service and the set up by squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was amazed at how fast tey had it up and running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and hooked up all my components. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were courteous and professional while in my home. I purchased a $3500 OLED TV and quite frankly they are extremely thin and I would not want to personally take on the risk of handling while mounting. I considered this money will spent in protecting my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted perfectly and timely. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and set up my new 65 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly, courteous, informative, knowledgeable, professional, and on time. He was exactly what you want as an installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv contractor was amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service agent / tv installer ever, he was on time and was in and out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed when he said he would, and was very accurate in the installation, measured everything twice to insure it was centered. He cleaned up any mess that got away while he was drilling holes in wall. Even advised me how to fix a issue that some people complained about on my sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly they were very friendly and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and efficiency. I would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smooth I had questions and answered. I'm sorry that the virus is here, I would have liked to ask more but the location it installed at makes social distancing difficult. Not a Geek Squad problem They were very good and friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV was set up quickly but no help in how to work i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set the tv where I wanted, plugged it in and turned it on. However, he did not explain anything to me. I had to get a family member to help me set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my home were very professional, took the time to ask where I wanted my tv, discussed the scope of work and did good quality work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very, knowledgeable and helpful gentlemen installers. The TV was up and operational in 25 minutes!! Will always have access to the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor patio tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd TV that I've had the Geek Squad install in this house. They're always professional and the installations are always perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered our TV next day and connected it. Great service and we're once again 100% happy with our Best Buy purchase.

    I would recommend this to a friend
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