Customer Ratings & Reviews

Geek Techs knew what they were doing, great attitude and installed tv pretty quick

This group of installers were awesome. There was a mixup and they were not told they had to pick up like TV. After phone call they went back to the store and then came back to reinstall. I thought for sure I was going to be postpone for another week. These guys were great. They cleaned everything up after they installed. And took all the empty boxes

These two guys were wonderful! The 77" TV was way bigger than the previous TV. The wall type was not traditional, but these guys figured it out quickly and got the TV mounted. They did a fantastic job. Very professional!

The agents were excellent friendly courteous neat and explained everything well.

Geek Squad mounted my TV and did an outstanding job considering the challenges for the mounting. I appreciated the effort and professionalism.

Friendly and helpful. Thorough and knowledgeable about their job. Explained tv functions and was able to answer my questions with sound facts.

We had two tech install our 75" TV and Sound Bar and did a fantastic job. They made all the connections and managed the cabling perfectly, no wiring mess. They also installed all our TV apps and tested everything.

The team member asked about the location than I wanted the t.v. installed. He told me where I would get the best picture quality. Great attitude!

The squad removed my old tv and mounted new one quickly and carefully. They helped to download streaming apps and were professional and friendly.

The squad did a solid job of mounting the tv. The showed up on time!

The Geek Squad team did a good job mounting my TV and connecting it properly, and they were professional throughout the process. However, I was disappointed that several tasks listed in the description of the "In-Home TV/Display Setup & Mounting" service were not completed. For the price of $249, I expected a more comprehensive service. While the basics were covered, I don't feel that the service provided was worth the cost.

We had a wall mount but needed this one to hold the 83" Sony A90J. It's a great mount that slightly tilts and can be pulled away from the wall slightly for wiring, etc. Highly recommend!

Timely, attentive, and professional. What more could you ask?

I'm always amazed at how efficient and talented the Geek Squad installer are when mounting and setting up a 75" TV. I would highly recommend - they get it done and get it done correctly.

I was pleased with the guys who mounted the wall bracket, installed my 65” TV on it, created a new socket in the wall so the cords for the TV are hidden, and reconnected all my devices. Couldn’t have been easier for me!

The techs did an excellent job . Efficient and neat. Answered all my questions before they left.

My experience with Best Buy has always been very exceptional with each team member has been absolutely excellent…I love their customer service!

Geek Squad made sure everything was to my liking! They let me know what options I had as for as the placement of my tv! Made sure everything was connected and worked to my satisfaction before they left my home! Greatly appreciated!!!

This is the 2nd TV that I've had the Geek Squad install in this house. They're always professional and the installations are always perfect.

Excellent service and staff very happy with the experience