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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1096 Showing 21,901-21,920 of 38,694 reviews
  • Rated 5 out of 5 stars

    Outdoor patio tv.

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd TV that I've had the Geek Squad install in this house. They're always professional and the installations are always perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered our TV next day and connected it. Great service and we're once again 100% happy with our Best Buy purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent just connect it to the internet and made sure everything was working properly. They set this up for my daughter in New Orleans where she is going to college. I live in Pittsburgh. Agent was polite, on time, courteous, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and took lots of time explaining how to use the tv and remote, they walked me through all options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new outdoor TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and did an outstanding job considering the challenges for the mounting. I appreciated the effort and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad I choose Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and helpful. Thorough and knowledgeable about their job. Explained tv functions and was able to answer my questions with sound facts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new frame TV! The Geek squad showed up on time and mounted my TV and took care of everything. They gave me a quick tutorial which helped tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of your Geeks mounted a TV on the wall for my parents at their assisted living location. Sterling was his name and Sterling service he provided. He took the time to make sure they had the best video and audio they could get. Thanks so much for the GEEKS! They are wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our 85" television quick and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy has wonderful customer service, and Geek squad is well worth purchasing!!! Definitely recommend them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out to my apartment to set up my tv and sound bar were great! They were quick and knowledgeable and totally worth the money spent. I was alone and didn’t have anyone to help me do it, I always recommend having set up done by them because I didn’t have any worries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS INSTALLED AND MOUNTED MY 77 INCH SONY TV. SCOTT WENT ABOVE AND BEYOND TO ACCOMMODATE THIS SOMEWHAT COMPLEX INSTALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys was on time , respectful and nice. Did their job so well i save their number in my phone to do my next project. Which will be setting up my surround sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and professional. Very happy withe installment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by very knowledgeable techs. Best service of any kind, from anyone, ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician set up the TV in the available space and then patiently set up all of the streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount works great with my new 55" Samsung Q60A TV. I had the Geek squad install it and they did a super job. I am able to extend the mount 14" away from the wall and angle the TV so I can watch it from the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys from Geek Squad installed this above our fireplace for our 65” LG Nano and it was fast and the mount is solid. Pretty sweet that you can change viewing positions. Best Buy says it works with all televisions in size range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55 TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genti and the crew did an outstanding job mounting my tv and setting up the remote. Took the time to measure so it was centered on the wall and even offered an option to cords running down the wall! Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great installation of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was so pleasant and knowledgeable. He quickly installed my new tv and explained the function so easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service, delightful guys....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen showed up to install one TV, one mount, and to move one TV. They were so sweet, and very helpful getting us all hooked up. The fellow that stayed on double checked everything, and made sure we were up and running... Love Best Buy!

    I would recommend this to a friend
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