Customer Ratings & Reviews

Very professional,on time and will to answer any and all questions

The Best Buy installers were great. They mounted the TV, connected the A/V, calibrated everything, signed in my apps and showed me how to use the equipment It took them less than a hour. They did a great job.

Store personnel are excellent ! On line help needs work !

The agents were prompt, friendly, and set up everything for me including taking the time to show me new functions vs my older model Samsung tv.

They did an excellent job mounted my TV and set up

We had a smart tv and soundbar delivered and installed. The first Geek squad had problems getting the WiFi to connect, so they asked me to call their overseas help desk ( I spent over an hour on the phone being transferred from one person to another) and request a new tv be delivered. After a week, a second geek squad came out. It turned out the first squad was just putting in the wrong WiFi password. I guess I should have tried in again myself. Both squads were very polite and pleasant to work with.

I was very satisfied with the quality of expertise and professionalism demonstrated by the Geek Squad personnel who installed the attachment to hold my 85 inch TV. They arrived on time, worked diligently to complete the task; and cleaned up their mess.

I received a call when the Geek Squad were on their way and they got to my house at the time of the appointment, as soon they enter my house they were ready to work safety mask and gloves. I recommend them because they are very professional

The guys did a great job and even hooked up my HDMI arc I was having trouble with on my TV this one replaced.

Received mounting bracket in time before Geek Squad came to mount my tv; however, the bracket was not needed due to the existing one one my wall worked fine. I kept the bracket to use at another time if needed.

Geek squad came and install my tv first lady was called me i taught shes the only one to install my tv and i taught im not confident for her to install my tv but then when they started to install that lady was so professional and expert to install or mount a tv.good job keep it ip

The agents mounted my TV and they were great. I asked them about another product and they recommended a certain model and said they could install it for no charge with the Geek Membership

This was a great experience. Shawn and Anthony, the Geeks who came to do the work, were awesome! Polite, cleaned up any mess and they were funny to boot! I would recommend this service to anyone as it was well worth the money.

The Geek squad installed my new tv and put together the studio stand which they were excited to see. They were both very efficient, knowledgeable and helpful in getting everything set up. They also hauled away the boxes.

Works great love it best smart television I’ve owned

The agents made it so easy for my mom and dad to have their tv install

The agents came to my residence measured and mounted my tv to the wall with ease. The speed and quality of their work is nothing short of impressive.

The guys were great. Arrived on time, were very professional, knew what they were doing. Checking with me to make sure the locations was right. Afterwards, showed me the operation of the TV and remote.

The mount was for a stone fireplace. Love extending the TV and the range of motion to be able to view while cooking, etc.

The Geeks installed two 75" inch smart TV's with sound bars and woofers. The did a fine job and highly recommend both BB and Geek Squad.