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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1107 Showing 22,121-22,140 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in house service provided has been awesome. I will continue to use geek squad for all in house installations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a mount for a large TV in the basement (75") and wanted to make sure it was done right. Ordered online and had the Geek Squad install it a couple of days later. He hooked everything up (DirecTV box, PS4, Roku & Blu-Ray player) and it works flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and skilled tech Prompt and knowledgeable re television set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You did that!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem at all. The agent came in and new exactly what to do. The customer service was impressive to say the least

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Sam was so knowledgeable, what a blessing. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel Lensch and his partner installed our 85” tv without any issues. They were very knowledgeable and professional! Cleaned everything up and couldn’t tell they had been here when they left. Highly recommend using this guy for all geek squad needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad did a great job mounting and the system. They helped decide the best position for the 77" tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dan and Matt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dan and Matt did an awesome job they were on time and when we didn't have the product they went to Best buy with my husband and came back to install the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rasheem and Mike were awesome. Fast, courteous and clean. They also helped me to identify a better sound bar for my cabinetry than the one I purchased. It was a very convenient installation and I’m glad we had them install the TVs for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job! They called to let me know they were on their way and explained every step of the way. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so competent and very professional. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was not the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we are told Best Buy is sending their employees the geek squad & an outside vendor shows up this is not the way things should work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Geek Squad mounted my new LG ThinQ Smart 65" TV Plus and installed Backlighting on this TV for me!! Purchasing Total Geek Squad is the Best Purchase I have ever made!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad installed my frame tv…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt , knowledgeable , and courteous…They called the day before and the day of the scheduled visit to narrow the estimated arrival time…Very happy with the product and the service…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time, went over my ideas and concerns and recommend where and how high to mount our 86" TV. Our TV looks amazing and the height it was mounted. Crew was very clean and recommended additional items to work with my TV to further the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Guru's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get the Geek Squad package. These guys are the technical Guru's of Best Buy. Best Buy has nothing but solid technicians, in the store and on the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QUICKLY AND PROFESSIONAL DONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS DID A GREAT JOB SETTING UP AND MOUNTING MY TV ON THE WALL ABOVE MY FIREPLACE. IT IS GREAT TO WATCH AND SEE EVERYTHING PARTICULIARLY SPORTING EVENTS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my TV was on time and extremely efficient in helping wall mount and set up my TV. They were clean, professional, and courteous and got the job done right. I would definitely use Geek Squad for my next TV as they made the whole process of buying to watching super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did not take all day mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did an excellent job mounting my tv on my living room wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time, professional & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV and wall Mount and decided to let the Geek Squad come to install my TV. Best decision I made. The agent came at scheduled time. Very professional & efficient. Will definitely use the Geek Squad again.

    I would recommend this to a friend
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