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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1108 Showing 22,141-22,160 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Guru's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get the Geek Squad package. These guys are the technical Guru's of Best Buy. Best Buy has nothing but solid technicians, in the store and on the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed squad installed my frame tv…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were prompt , knowledgeable , and courteous…They called the day before and the day of the scheduled visit to narrow the estimated arrival time…Very happy with the product and the service…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team showed up on time, went over my ideas and concerns and recommend where and how high to mount our 86" TV. Our TV looks amazing and the height it was mounted. Crew was very clean and recommended additional items to work with my TV to further the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time, professional & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV and wall Mount and decided to let the Geek Squad come to install my TV. Best decision I made. The agent came at scheduled time. Very professional & efficient. Will definitely use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. Friendly, polite and knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my TV was on time and extremely efficient in helping wall mount and set up my TV. They were clean, professional, and courteous and got the job done right. I would definitely use Geek Squad for my next TV as they made the whole process of buying to watching super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth the Money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is well worth the money! Not only did they communicate their ETA for delivery but was courteous, professional and by far the best I've ever experinced.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENT MOUNTED MY TV QUICKLY WITH NO PROBLEMS...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new TV is just the right size. The Techs installed it in such a timely manner. Both of them were so friendly and helpful in explaining how to use everything. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician listened to what we wanted and made it happen. We now have our TV and associated electronics mounted just the way we want them. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super friendly and adjusted the height for us!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our TV installed but felt it was a little high. We called the GeekSquad back and they came back a week later to help us get it all fixed! Super friendly, easy to contact, and easy to work with!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I apologize for forgetting his name, but the Geek Squad employee who mounted our TV was fantastic! Super personable, professional, and quick. Probably took less than a 1/2 hour to get everything installed. Definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding work. Explained all the features of the TV and set it up for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional, quick and friendly. Geek Squad installation is a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient as usual!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my warranty replacement tv and reattached ask the cable wires also. They made sure I understood how the remote, both of them, worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t take the A team long , came in looked my TV over removed it and packed it away . Installed my new 77 inch and was gone in 45 min or less . Great Job Geek Squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The service crew were good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good process. I’ve had better service the time before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tech team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spencer was awesome mounting our TV. He explained everything he was doing & made sure we knew how to operate all the functions on our new TV before he left. He was very patient, polite & definitely knows his job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you, GeekSquad technicians!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technicians from Best Buy arrived on time, were professional, and made installation easy. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. They came in, put booties on, and worked with care and diligence. Took them awhile, but they were able to get the tv up and give me a guarantee that it wouldn't fall. I will be calling them when I get another TV.

    I would recommend this to a friend
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