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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1109 Showing 22,161-22,180 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony mounted the tv. He was very knowledgeable, precise and creative in his efforts. I would have him into my home any time to work on any of our technical equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had The Geek Squad deliver and install televisions for us in the past as well as just recently and we have always been happy with their services. They are very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast service recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it with my existing mount theyveere in and out no problems at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was mounted with exceptional Service and I am very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent and very friendly they were wonderful asset to your company

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Excellent mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased by the services of the geek squad very professional, thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians did a great job setting up and showing us features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv quickly. They were very professional and Clean. They used a drop cloth to keep the floor clean and a bag to catch the dust. I would highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs from the Geek Squad did a great job. Mounted the TV exactly as I wanted and made sure it and the Sonia sound bar were all dialed in. Well done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was informed I had a small tv so he came alone but I had an 82”. He had no screws with him for the tv. He had to call for assistance which took about an hour. The other person brought screws and helped to place the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rockstar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the in home service! The Geek Squad has always done a fantastic job. GREAT SERVICE!! THANK YOU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy process. The technicians did an awesome job. TV looks great! In and out in around 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After requesting another installer to come out to install my TV mount, everything was great. The young lady that they sent out didn't know what she was doing and did not want to install my TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Geek Squad member(Joe)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thoroughly satisfied with the efficiency and helpfulness of the Geek technician. He patiently walked me through the familiarization process of my purchased item (TV). This was really nice of him and much appreciated by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with their service . Ido not being told how big I have to make my text. It will make me feel that I don't want to review anything else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm always amazed at how efficient and talented the Geek Squad installer are when mounting and setting up a 75" TV. I would highly recommend - they get it done and get it done correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people that set up the TV would good and fast. They explain how the TV works and the feature of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the same quality work for much less

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers did a great job! Local TV store charges almost twice the price and I cannot tell a difference in the quality of their work. Great communication before and during the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent mounted my tv and connected everything. She did an awesome job! Best buy tech is literally the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Bryson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryson went above and beyond his call of duty. There were some items that didn’t get delivered, but he personally made sure that he pick them up and install them.

    I would recommend this to a friend
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