Explore the latest Back to School techShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1111 Showing 22,201-22,220 of 38,694 reviews
  • Rated 5 out of 5 stars

    Installation was excellent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys were efficient and prompt. They made some good suggestions, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great job mounting our new tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new tv and explained everything to us with ease and words we understood.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Wall Mounting...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You could tell "THEY KNEW WHAT THEY WERE DOING"...Courteous, easy to talk to and informative about the procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a quickefficent job ,what was required.....................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek squad techs were exceptional. My first impression when buying the tv was the cost for delivery and installation was quite high. Watching them work and all the care they took changed my opinion. They were worth every cent! The outcome was exactly what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had my 75" TV wall mounted.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast exactly what I wanted. Plus staff is very freindly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing my new TV and connecting all of the boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks took care of everything. Mounted it exactly where i wanted it. In and out in about an hour. So much easier to let them do it than for me to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt was great. He really took the time to figure out the best way to put my surge protector in the back of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting our tv and sou

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and attached to soundbar. Very good workers.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up on time. job done well. everything works as supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done Matt and helper

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad of 2 mounted my tv on the wsll and had it performing as intended. My regular sound bar is doing well. The secondary unit is not. I will call to discuss after the first of the year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hit or miss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate when Geek Squad actually shows up and not third party vendors. I wish there was a way to "verify" who is coming as well as if they can do the work or not. I have had times when they show up and say they are unable to complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to the appointment on time, gave a lot of suggestions and install the devices very quick and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the tv and set it up!!!!Great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hits another home run

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was awesome once again.This is the 3rd tv they installed and mounted in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to my house and installed this TV quick and without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are always happy with the work from Geek Squad!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    GEEK SQUAD INSTALATION PROS

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] GS technicians were professional and proficient. Wall mounting performed perfectly. Location great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50 Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time doing this and it could've have been better! The guys came on time and didn't take long for them to mount the TV to my wall and show me how the remote works. They were very reliable and worth the money.

    I would recommend this to a friend
Sponsored