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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1112 Showing 22,221-22,240 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn D took care of everything for us and in such a friendly and professional manner. We are thoroughly pleased with the service. Thanks so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, professional, efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    removed all the old devices, set up all the new equipment, reviewed the devices and made sure I knew how to work them, answered all my questions. `

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THe TV was mounted and I love the way it came out. Previous installation placed it too close to the Mantle and I had to hold remote above me head to turn on. This team did awesome job with installing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great.. removed older 82” TV and installed new 85” TV. Reviewed and explained how to use and operate it as well as the solar remote. They were quick and cleaned up upon departure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was on time, knows his work very well and installed the tv with no problems. Appreciate his professionalism and how much he enjoyed fixing this tv problem for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Careful and professional installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is professional, knowledgeable, and considerate! My tv was installed to perfection and it has become the center of our entertainment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was great .Very knowledgeable and courteous. Work was very neat and they left the home spotless. They pre measured and marked locations for my electrician then came back for final install .Very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delivery Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After numerous delivery cancelation dates and numerous phone call I was finally able to get my TV delivered by someone who knew what he was doing. He was on time as well. Because of the difficulties I experienced I was told I would be reimbursed my delivery charges, which to date has not happened.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took their time for set up.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has a very good team very polite and kind I just wished that I can get all my components hooked up there has to be a way can I hook up my karaoke machine am i vcr,DVD, all together working please call if you can accommodate thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, the team was friendly, great communication, they explained perfectly, their attitude was very nice and happy make us feel important.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member who came to do the install was incredibly knowledgeable and helpful with my install. Joe went above and beyond for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my surround sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed all speakers and two receivers. They took the time to explain surround sound settings versus playing my music and using HEOS. Outstanding service! I am extremely happy with my new system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to our home that day were fantastic! They made sure that the measurements were exact for the height I wanted the tv since my console wasn’t delivered yet! I am extremely pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issue was resolved in a matter of a few minutes. The Greek Squad was very, kind, professional, knowledgeable and explained everything in detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and carefully assembled the wall bracket and installed the tv. He very patiently guided me through all the features and connections. He could not have been more helpful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and crew did an outstanding job mounting our television, and were very polite, explained everything, and made a ton of helpful suggestions. They were very clean, and helped me get the best possible TV setup in our living room. Would definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation of a large television ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service -- very professional and efficient. Highly recommend1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. The set up was smooth and they were willing to make adjustments with unforeseen challenges that came up during the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed beyond expectations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team that came to install our new 65" team was stellar. They showed up on time, completed the installation, answered our questions and they really knew what they were doing. We were really impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Informative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was efficient and knowledgeable. Just hated I had to buy additional items that should have been included such as 2 hdmi cords.

    I would recommend this to a friend
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