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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1114 Showing 22,261-22,280 of 38,694 reviews
  • Rated 5 out of 5 stars

    Smooth movement. Hold position.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full range of motion. Easily mounted. TV securely held, no wabbling. Smooth movement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Mario is a treasure. Very professional and efficient. Keep him.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Free installation great, but little instruction.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and installed very quickly, but didn't explain what they were doing or how to change anything, and there's no manual. They installed with HD channels only, but I've found that there are MANY channels that are available but I can't access them and I don't know why. Not sure if they limited it to HD channels. In addition, I told them not to activate the smart features, but now I have no idea how to change that. I liked Geek Squad originally, but Best Buy has taken away features and barely reduced the price. I recommend finding out exactly what you get for the money before buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Mounted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect installation looks Great! Super helpful and make i was happy with TV placmement before it was actually mounted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cudos to Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well so far Geek Squad has been top notch. All our appliances are starting to depart this earth.... Washer/Dryer, stove, dishwasher etc..... So far Best Buy have done well. Dispite "Corporate" cutting staff to the bone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys hung a mount, hung the tv, and got it all working with our home system in about an hour. Very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team was great. They called with a 30 minute ETA. Came in and installed my 85" tv and surround sound in an hour.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount went up quick and painless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little scheduling snafu with a misinterpreted email, but once everything was cleared up things went smooth as can be. Geek Squad guys Sherrie’ showed up on time and got my new TV mounted and the old TV hauled out in short order. Glad I paid for this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did everything perfectly including arriving on time and finishing the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to my house to install the wall mount did a phenomenal job and were super friendly. I was hoping I'd be able to do a survey or something, but nothing ever came. So I'm writing a review on here. Great Service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees dedicated friendly very informative and wants to answer all my questions. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were a pleasure to have in my home. Very careful of my health as well as the equipment. Very careful measurements and explanation as to why certain placement was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Provides Total Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had two tech install our 75" TV and Sound Bar and did a fantastic job. They made all the connections and managed the cabling perfectly, no wiring mess. They also installed all our TV apps and tested everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV WITH WALL MOUNT, THANK YOU GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS TV WALL MOUNT. NOW FROM ANY ANGLE I CAN WATCH MY FAVORITE MOVIES AND TV SHOWS FROM BED OR RECLINER CHAIR. BEST THING I HAVE DONE FOR MYSELF TO REALLY ENJOY IS GIVING AWAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Personnel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted the TV to the wall were quick and very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installed my tv faster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from geek squad were efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from Geek Squad. I would recommend them highly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficicient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician called about 15 minutes before to let me know he was on his way. He was very polite and explained everything he was doing. Before he mounted my tv, he made sure he had the mount exactly where I wanted it. He was fast, meticulous, and courteous!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful but especially quick at their job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Fathers Day Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awesome! And make the experience effortless. If you have purchased any electronics or large appliances they are a must have!

    I would recommend this to a friend
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