Customer Ratings & Reviews

The Gentlemen sent over were awesome. Made it look easy. Very polite and professional..

Personnel did a great job w swivel mount. They went above & beyond to make certain everything fit perfectly & functioned as intended.

The agents mounted the tv very carefully and with care wiped off fingerprints and made aure it was straight and stable.Clean up all mess

Excellent customer service. Very patient, organized and had our TV installed in a short amount of time.

The agents connected successfully the TV and all devices. Very professional and knowledgeable. They explained everything step by step

Installation was done professionally and happy with quality of mounting. So I don’t have anything negative to write about it. Good job there. The technician told me he can put in professional HDMI 1.4 cable for $40 as I didn’t have one. I thought he would put a new cable but when he was done he had put an old used cable and expected to be paid $40 by cash. I would have generally tipped but this was not right for him to charge $40 for a used cable he probably picked somewhere. My kids were getting impatient so I didn’t want to get in argument. Didn’t leave a good impression Geek Squad. I bought annual technical service plan for a reason to save money on installations but this experience left me wondering.

They could not hang it 100% centered, but it was not their fault that the studs were slightly off-center. They tried their best, and it is barely noticeable.

The agent mounted my TV connected the sound perfectly and was very cautions. He was nice and communicate all I needed to hear

the installation was perfect. the guys that came to the house very professional.

connected my tv to all my devices very quick very happy

Jeramiah and his assistant were great. I'd highly recommend having him or someone of his caliber set you up, it makes things so easy to not do it yourself and know it's been set up to the correct height and everything.

The agents got my TV mounted and TV remotes synced quickly.

They had a issue with parts missing, but they had replacements. The TV was - Open Box - and the screws for the legs were missing. They got it set up, and showed me how to use the remote. Works great.

The two gentlemen that came to my house were very knowledgeable and very precise about the placement of my tv. They even made sure to check with my wife to make sure she was happy with the placement before they installed. Great service and well worth the price.

In the past we've always just done things ourselves. As we gotten older we have started to value time vs money more. For how quickly and efficiently Carlos worked it was well worth the investment. Thanks again.

This mount was inexpensive and does what it is supposed to. It does not turn or swivel, but I just wanted a basic mount and this works great!

The installer was great. But Best Buy could have told me that I x could have only paid $99 for a years worth of Geek Squad assistance, rather than charge me $250 to mount a tv that didn’t even require the existing mount to be replaced. Also, no one contacted me about a partial payment issue. I had to call to find out why the technician hadn’t showed up at the scheduled time. Then I had to wait 3 more days for someone to come out. Shocked. Previously received excellent service.

This is the first time I get something installed through Best Buy and I had a good experience, now I get everything installed with them when I buy it with them. 

Guys came mounted tv and and set up everything so it was ready to go.

Happy with the set up and this was the perfect size for our 85 inch tv it’s not too bulky still very nice in the wall geek squad did an amazing job mounting the tv and walking us through the tv app