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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1116 Showing 22,301-22,320 of 38,694 reviews
  • Rated 5 out of 5 stars

    Chris' crew rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was outstanding. 1) showed up on time 2) were polite 3) were efficient 4) followed Covid protocol 5) did a great job 6) explained everything 7) were knowledgeable 8) cleaned up afterwards 9) Would HIGHLY recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my equipment were very good and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 65" Pioneer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, quick and courteous. Stayed to ensure I was happy with TV and synchronized with cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they’re doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the guys who mounted the wall bracket, installed my 65” TV on it, created a new socket in the wall so the cords for the TV are hidden, and reconnected all my devices. Couldn’t have been easier for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV setup w/ Geek Squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in unbox my new 85" - 4K TV, mounted it on the wall and hook up on my theater audio and Apple 4K TV / home kit devices. They remove the old TV for recycling and took all the boxes with them. A good value for my time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek Squad Agent Km was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Km was very knowledgeable about my older equipment hookup. After a flood in the basement we couldn’t get the tv and audio surround sound working. She came and completed in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were wonderful! The 77" TV was way bigger than the previous TV. The wall type was not traditional, but these guys figured it out quickly and got the TV mounted. They did a fantastic job. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks to the Geek Squad for super service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really appreciated the work by Kyle and DJ to install and set up our 2 new TVs and sound system on the 85" TV. Based on their recommendation we purchase another sound bar and mounting bracket for the 65" TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is being used in conference room. The picture is crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who mounted my TV was great. She had it mounted and hooked up in no time and gave me a quick tutorial. My only complaint was that 2 apps were part of the installation and weren't done but was very easy to do myself. She was polite and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect as advertised. Would recommend again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't want to do this yourself then this service is well worth it. Guys are pro. and courteous. They mounted the 65" TV, set it all up including apps, and removed all packing material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team was efficient and was professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team that came to my home were very efficient and were able to take care of the installation with out any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Waited too long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, job done. Only one guy came in and had to lift the 65” tv alone. That’s pretty difficult for one person. The tv wasn’t in the right location so he had to go and pick it up at a different store and was therefore late... according to him. Anyway, it is professionally mounted so yay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV mounting & hook up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members that showed up to mount my TV did a great job, was very professional, answered my questions and cleaned up everything before they left.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't put were I exactly wanted wasn't there when service was rendered

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas came in like gang busters. They were professional & polite. They handled their business, explained things to me (which I’ve already forgotten) & left. They were in/out under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wall mounting by the Gek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came right on time and did a great job mounting this 75" QLED at our home. Enrique did an excellent job installing and explain how the system works, including all internet connections. I recommend asking for him if you are in the Bluffton, SC area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removal/replacement of new television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep notified me when he would arrive...he did an excellent job of removing the existing TV set and mounting the new set. I tend to observe and ask a lot of questions and he was patient and responsive to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives hooked my TV’s, amps, arc soundbar, subwoofer, and mesh system, and they look great and function beautifully. I couldn’t be happier.

    I would recommend this to a friend
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