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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1117 Showing 22,321-22,340 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was quick and efficient and had everything set up in no time. Connected my cable with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Speed Over Quality Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the gentlemen installing my TV were very good at communicating arrival time and did wall Mount my TV. This, however, is not a white glove service. Which I expected, but was still stressful for a $4k purchase. They stripped a brand new TVs screws and made little to no effort to center the TV without being asked to do so. And then, it was not actual centered. Speed seemed to be the primary objective. Rating 2 stars based on expecting this to an extent, and for them successfully mounting the TV without scratching it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted by the experts.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team were able to mount my TV with the tilt wall mount without any effort. Made it seem easy! Two agents worked together to provide the service I needed. They were familiar with issues encountered during the mounting and advised accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect as advertised. Would recommend again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job and were very helpful and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    let geek squad take the hassle out installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    than goodness for the geek squad, they are on time and do a great job in half the time it would take me to do this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service, very knowledgable guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and mounted my tv were outstanding, attention to detail, cleaned up afterwards, answered my questions and concerns and hooked up my dvd player, roku and new soundbar. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived on time and in a timely manner. Very respectful and insightful on how and where to Mount my tv. Thanks boys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer mounted and added an outlet in-wall hiding cords for a clean look! Also replaced/installed the old tv in the office adding a soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    TV Mounting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek sound was prompt and efficient in mounting the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Supporting service on time and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians took time and installed tv to the wall mount perfectly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy is the best team Agent to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a pleasure to have best buy Geek squad to mount my TV and they set it up very quickly l was very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great! They knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick good solid service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the representatives were professional and thorough in their installation and calibration of my new television... They offered to come back at any time to readjust if needed cleaned up and we're on their way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The professionals!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional agents mounted tv perfectly. They in were done in a matter of minutes. Thanks Guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work and very competent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed my old 60" and centered the bracket for the 75" TV. They set everything up on the TV that I needed and explained how everything worked. Cleaned up . Very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad support is priceless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set the tv up myself. Geek Squad came to make sure I had done it correctly, corrected the settings and ran through all the functions with me. Very knowledgeable. I’m glad I had them come.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and soundbar installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. Good product knowledge and customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted the TV to our expectation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians used the existing mount and sound bar. They did an excellent and clean job. It was recommended that I get a new Verizon remote to use just one remote and I did that.

    I would recommend this to a friend
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