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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1119 Showing 22,361-22,380 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my OLED to no problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents Scott & Ethan were outstanding. They were very well versed what we wanted in our new home. The TV install and everything else they did for us was great. Very easy to work with, polite and easy to talk about everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv over our fireplace.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our 55" TV over our fireplace and set up our entire system. They sent a reminder of the appointment the day before and the morning of. They called to let us know they were on the way and arrived within the timeframe of the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super servive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV delivered and old unit removed to recycle. New unit set up and all adjustments made. New TV is much better than old unit that that was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and well informed on installation instructions. Was able to use existing mounting hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST SERVICE!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service and installation! THE BEST!! Very knowledgeable and professional! Installed and reviewed my entire TV. Quickly up and running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers were helpful, friendly, and efficient. The service was superb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Re Mounted Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came and did a great job when reinstalling my tv. They mounted and checked everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agents to mount large 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 agents knew exactly what they were doing and completed it in minimal time. They installed TV wall mount and then mounted our new 75" Vizio TV, complete with all cable hookups. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing. They come in with respect and do the job right and in a timely manner.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missed the scheduled twice, finally got it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation did not start well. The installation company did not show up at all the first time OR the second time! For the THIRD attempt to get someone here, a BestBuy Geek Squad team was assigned and they showed up on time and ready to go. Once onsite, installation was smooth, they cleaned up the area and everything was good. Needless to say, it shouldn't take 3 attempts to get an installation team to show up. That was 3 days I had to hang around at home for hours, waiting to see if someone was coming. Whoever the clowns are that Best Buy had contracted for this work should be cut from their list of subcontractors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV efficiently!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and made sure I had internet for my computer. They were very efficient, knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad with AMAZING customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad helped with the mount and did an awesome job. They also attached the 85" tv and helped level and center it easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guys Installed My TV Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 75" TV and sound bar and woofer and connected them to my devices. Excellent work! The young men, who came out were friendly, professional, respectful, resourceful, and meticulous about their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup - 55" Sony BRAVIA XR A95K 4K HDR OLED Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must say the setup was fast and easy! The techs were in and out with no need to call for a system "tweak". We're very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meticulous Wall Mounting Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast service. They carefully measured and drilled holes into the wall. They mounted the TVs with care. Afterwards, they took the vacuum and cleaned up all of the debris left by drilling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent team. Got in and got the job done quick and efficient. Thanks so much Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very professional, knowledgeable, and considerate. They made sure everything was where I wanted it and aligned nicely. They connected all of my extra items to the television and were very courteous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was superb! both workers were professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instoled tv mount adjustable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service I'm happy with it. Thanks, for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men came out and did a wonderful job installing the TV. They were polite and personable and patiently answered the zillion questions I had.

    I would recommend this to a friend
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