Customer Ratings & Reviews

All in all it went well. Wasn't happy that there is a 4 hour window for them to show up but can understand why. They were very neat and clean clean about the install. Even took the gigantic tv box with them. This was a basic install an setup. If you don't have the time to do it yourself or worried about messing something up then I recommend this

The squad did a solid job of mounting the tv. The showed up on time!

Exceptional quality TV and the staff from Best Buy did a terrific job with the whole sales to installation process.

excellent service... The lead tech was so good at what he does I believe he could have installed the tv blindfolded...

I love the Geek Squad. They are so knowledgeable and professional. I have the yearly program. They are totally worth every penny. I use them monthly to keep my computer updated and tuned up too.

The crew that came to mount my TV came prepared. They were professional and on time. They did not leave any debris behind. They were very friendly and took time to explain what they were doing and how to use the mount. They tested the TV before they left.

The agents mounted my tv, helped me do the initial setup, and gave me a quick lesson on using the remote.

But the didn't do everything. They mounted the TV great, but when they hooked up the Bose speakers, the sound does not match the movement of the persons mouth. Also, they did not hook up my wireless headphones.

The agents were professional and took the time to figure out the best options for mounting my 85" TV. Unfortunately they were not able to use the mounts included with the Tv and I had to purchase an additional mount.

thanks again guys for taking care of all my needs. I will be calling you for something else very soon!

The agents were very professional and helpful. They also helped me with setting up the screen so it worked with my different software applications.

The agents that attached my TV to the wall were professional, knowledgeable and great at communicating what they were doing and gettin my input. I was very very pleasee.

The agents were great. Took time to help me after the installation was complete, to navigate the remote controls ( TV and Service provider).

The installers did an amazing job! Professional, extremely helpful & accommodating, and made lots of great suggestions. Their recommendations were spot on and we couldn’t be happier. They left the house spotless, too!

The agents did a good job installing my TV. My only complaint is that the installation was delayed due to a mistaken address. The order was sent to Anchorage, AK instead of Reynolds, GA. I haven't used the Anchorage address in 13 years.

Very professional explained everything to me. Left my room clean

Rocky and Ryan have worked hard to make sure the TV is compatible with the soundbar. I appreciate their attention to detail!

Very happy with the in home service, answered all the questions.

Very courteous and made sure we had understanding of TV workings

Hands down best experience. The gentleman that installed our tv were very kind, answered any questions I had along with helping me out with another tv. If I need another tv installed I will definitely be using Geek Squad again.