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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1126 Showing 22,501-22,520 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad did an Excellent Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job mounting our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great Customer service and delivery were the BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and mounted TV quickly neat and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad the agents had shoes covers because the washer and driver delivery installers had oil on the bottom of their shoes and got it all over my cream carpet. They were cleaned up and gave me great suggestions. They were very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionally installed. Geek squad guys Phil and Chris were true experts. They made sure I was completely informed and satisfied with my new tv and install. They cleaned up after themselves and had a great attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were courteous, efficient, effective..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a wonderful job installing my TV, removing the old one, setting up all of my A/V equiptment, etc. The final product is streamlined, no wires showing, with all of the remotes operating through one Harmony Remote. A fantastic Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LEO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leo was excellent! Top notch professional + service! If other Best Buy costumers (past or present) need a Geek Squad member, I do hope you’re lucky enough to get Leo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly and easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv for a conference room. The picture quality and ease of use are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and they completely set up my tv so I can really use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV mount available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mount, truly allows you to pivot one side(left or right) at an angle so you can access the back to attach cords or view the TV at a better angle from seats.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go with geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and reliable mounting that was completed by trusted geek squad. They even leveled it correctly with my tv. Highly recommend geek squad for installation and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squard installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs let me know there ETA. Did a great job delivering and mounting my TV. Cleaned up after themselves very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was fast and the TV was in great w.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad put the TV on my wall and programmed it to my remote controls as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Customer Service - Techs are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Techs were the best! They reviewed all that we purchased and gave us a great recommendation that ended up saving us MONEY! Superb Customer Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and willing to go over the top to make me happy with y’all’s service thank you so much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    H Dawg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv was installed quick and perfect as requested. They showed up on time and were very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and set up by BestBuy team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy team did a great job delivering and setting up my 75" TV. Professional and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad completed my Video Devise Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    conner was excellent. He explained clearly, everything that he was doing during the install. Very professional and knowledgeable in his approach to his work. Would like to have him on all of my electronic projects,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review for Paul and David

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul and David were really nice, decent, easy-to-work-with, knowledgeable, and very friendly but highly professional. Paul called afterward to check if everything was right. very nice person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount and TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek tech was the best ever. He and his partner were efficient, knowledgeable and the best home service we have ever had. Will definitely use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great picture at a low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price, the installers worked wonders and were quick.

    I would recommend this to a friend
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