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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1127 Showing 22,521-22,540 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy guys were so quick and helpful. This service is worth every penny. They even reviewed a tv with me that I had not purchased from them but let me know some tips to get better quality and upgrades I can make with AT&T really take advantage of the tv's capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great picture at a low price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv at a great price, the installers worked wonders and were quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    REXQ

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching the "GeekSquad" install my TV, I would definitely not tried it myself. Great Job to your team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total pros. These guys were the best. Had a problematic wall and they figured out a way around it to still mount everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation is exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation was exceptional and professional. I will definitely use them again as the work is A++++.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Point and hang

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in asked where I wanted it. Measured. Placed. Took the garbage with them and it all looked great in a short amount of time. Best money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended! The Squad came in measured and taped to give us a preview of how it would look like. Took care of every detail, very patient, and professional. We are extremely pleased with the service and how it turned out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Arrived early and installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad arrived on time, got to work removing old TV and didn't take longer before new TV was mounted programmed and other equipment connected properly. They didn't waste anytime getting job done. Friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced a part to get my TV running again and connected all of my components. Service was fast and efficient. The agents also called me prior to the appointment to confirm and called the day of the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of installing and setting up my new tv. They took the time to make sure I knew how to operate it and that it was functioning normally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my new tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick installation and showed me a better way to use the control. Very knowledgeable and interesting installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job! Mounting was quick and feels sturdy. This was my first time not mounting myself, but didn’t want to risk it with a 77” TV. They also cleaned up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech very precise.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent. Made sure everything was exactly as we wanted. Went through many minor adjustments and leveling, and made sure we knew how to make adjustments later if necessary if we changed anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the Geek Squad Team. They were on time. Excellent communication pre appointment. The team worked together well. The team were knowledgeable and answered my questions. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job mounting our 65" TV. Employees were courteous, knowledgeable, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great timing, great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad called ahead of time and was there within the designated time frame. The technician completed the work cleanly and timely. I would recommend their service to anyone. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were outstanding! Quick thorough and knowledgeable. Stayed to explain the setup and answered all my questions before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth the price paid. The Geek Squad guys unboxed, installed, and set my TV up within about an hour. They were super helpful, friendly, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job even after I purchased an excessively heavy mount - they made it work and it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin, Lindsey, Freya we’re fantastic! Great communication, professional and courteous. Answered all questions. Thank you!!!

    I would recommend this to a friend
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