4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1128 Showing 22,541-22,560 of 38,694 reviews
  • Rated 5 out of 5 stars

    Strong built

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality, does what it says. Tilt function is cool as well as horizontal slide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was definitely worth the price paid. The Geek Squad guys unboxed, installed, and set my TV up within about an hour. They were super helpful, friendly, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great timing, great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad called ahead of time and was there within the designated time frame. The technician completed the work cleanly and timely. I would recommend their service to anyone. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shoot computer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Very nice and professional! Would definitely return to this store for service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees that installed the new tv mount were knowledgeable and professional, not to mention quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really good. All my electronics are from Best buy. Everything up under one warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and complete, outstanding work !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and were highly professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agents

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents went above and beyond in setting up my TV and Blu Ray player. The issue was integrating it with an existing, older sound system and they pulled it off. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so professional and knowledgeable! They answered all my questions. They left me with everything completely set up!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Overall the install was ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took about 3 times for the job to be done but I didn’t mind that as much. The first two techs here were both great but the techs came out the second and third time, the older one was rude. The younger one was great and professional and friendly but the older one was making comments under his breath and was rude and got more rude when he couldn’t get the feet off the TV to mount it and I asked him to mount it with them and my husband would get them off. They mounted the TV but left the in wall cord and cable power kit to hide the cords untouched so I see the cords hanging from the TV. In general with most of them it was a very pleasant experience and they were great but the last guy was just so rude and didn’t do a full job I feel like I most likely wouldn’t use Geek Squad in the future.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has gone well with all the different services from the Geek Squad including mounting of sound bar, installing TVs on the wall including two over fireplaces and everything works making me happy with the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a 65" or larger TV, I would say that the $200 fee is worth every penny. The bigger TV you're dealing with, the more difficult it is to mount it. There are many variables or issues that can come up when mounting a TV. I'd say: Money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rock Star

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Agent Kenneth Spacek went above and beyond to install my TV/sound system and explain how it works. Extremely professional and left his set up area in my living room even cleaner than before he arrived.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    quality install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the total install process team did neat work

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 4 out of 5 stars

    Really professional

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted 2 TVs in a timely and professional manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV on wall quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of installing this TV mount. Showed up on time and took very little time to do the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this store and personal are fantastic. The Geek Squad has always been professional and very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered my TV and set it up were on time bery professional and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great mounted on my stone wall!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv on my stone wall quickly and it looks great. After the install they cleaned the area up not leaving a speck of dust from drilling through my stone wall. They were super clean and friendly. I highly recommend!

    I would recommend this to a friend
Sponsored