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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1132 Showing 22,621-22,640 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek Squad's superior service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service guys were thorough, professional and just nice people to have in my house. I can't praise them enough. Good Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad employees were very knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted to the wall and a home theater was installed. The men were friendly and included us on decisions pertaining to the install. The install was well done and we were given directions on using the system. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally pleasant experience. Team adhered to all Covid protocols doorstep to doorstep. Explained all workings of tv and remote set-up (several times). Clean, courteous and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. Could have cleaned better. Wallboard dust left. Good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly & professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were timely and very professional. My TV was installed and I was provided operation instructions and the opportunity to ask questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is definitely a professional Crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my new 86" TV delivered and installed. Geek squad did an awesome job. They are very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were remarkably friendly and knowledgeable. Quick and efficient. Went above and beyond with instillation.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    fast installation but forgot to leave my tv stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents has done a great job installing and mounting my 70in TV. They did everything great and was finished in less than 45 mins. But my big problem was that they mounted my TV and all, even left the screws for the legs, but they didn’t leave the TV stand/legs. I know its a small thing but I paid for everything inside that big TV box. Called the 800 number for Geel squad and they promised they going to call back in 2 days but never did. Even went to their Hub in Colma and spoke to their manager and said he’ll talk to the agents involved. Well I need that stand, in case we decided to move. Big SMH!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech could not have been nicer! On time, professional and personable. If we could request him every time we would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connections were great!!!.. tv showed well but not as vivid as in the store so I wss a little disappointed and exchanged it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounting the TV was very professional and helpful with any questions. They finished their job quickly. The mounting has not given me any particular issues thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to my house were very respectful and knowledgeable. They made sure to tell me the features it has and they made sure that I didn’t have any other questions. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, polite and courteous. He took off his shoes prior to entering the house. I am grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad job performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional, respectful and helpful. It was a perfect job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service starts to finish... TV Mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service starts to finish... TV Mount install for a 77" LG OLED beauty! Tech's arrived early and finished fast. They were very friendly and explain everything about the installation and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great team to do the install!! prompt, courteous, very knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents arrived on time. They were very fast, e

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time. They were very fast, efficient, friendly and professional. They were booties over their shoes, and facemasks. I would highly recommend the geek squad installation crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation had to be done twice due to a product defect. All four years installation technicians were highly efficient and knowledgeable. They actually recommended other products to boost our wifi. In all the project took over four hours, so it was worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install team was prompt, did a great job, and cleaned up well after their work. They made sure the system was fully operational and showed me how to use/maintain it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing job geek squad!! Will use again!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job, they communicate with us on every step and we got it perfectly placed!

    I would recommend this to a friend
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