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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1134 Showing 22,661-22,680 of 38,694 reviews
  • Rated 5 out of 5 stars

    Very professional and neat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad guys arrived on time, were polite, professional and did an excellent job of installing my new Sony 85" TV. I made a good choice. With a TV that big and expensive, don't take any chances. Get it done right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and was able to connect my new 65 inch TV in record time. They were very professional and courteous. The work area was cleaned up and they took the TV box with them which alleviated the need for me to put it out on the curb on trash day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The installers were great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents hoisted my Huge TV above my huge fireplace and it was quickly installed. Then they proceeded to teach me about using my new streaming functionality and told me about upgrades that would enhance my viewing. Thanks guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job setting up and mounting tv. They were very professional and knowledgeable. They made sure everything was working and made sure all our questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very professional job!! The installer and then the young man who adjusted the color for us were both excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad removed old and installed a new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The "geek" went out of his way to do what was needed removing a tv that was a difficult procedure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t have it yet!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even have it yet. It’s not scheduled for install for 10 days. I’m sure it will be very nice when I finally get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers had several issues getting the TV up, but did a great job. We were sure the TV was going to fall and the mount wouldn't hold, but they knew what they were doing and everything is just perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was great. I think his name is Jordan. He was extremely professional, neat, and respectful of our home. A great Best Buy representative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a 75" flat screen and did an excellent job. They cleaned up after themselves and took away all the packaging materials. I'm very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV Mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mount. Easy to use and install for the geek squad. They did and awesome job and answered all questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really gentle, and friendly, I couldn’t have asked for a more better service, they were on top of it !! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job from conscientious workers. They did not hesitate to get us involved in the decisions that had to be made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MountingTVPoole

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is connected to the wall secure so far. I don't think it will fall off of the wall. The installers found studs in the wall before they mounted they mounted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed my 75" Samsung TV was very professional and made sure I was satisfied. He installer also made sure my TV and soundbar were both level which is something that other installers did not do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was very difficult. They kept on instisting on coming when I was unavailable but the workers and placement of the TVs were worth the wait. They were very quick efficient and helpful in placing the TVs would recommend the product and workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the squad to trust!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was the perfect choice for the mounting of my 85" tv, the guys that came over were very professional and friendly, after installation they thoroughly explained how to adjust the mount to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well and install team explain well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a team effort the time was very efficiently used and I can always see why people us geek technical experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is incredibly amazing it twist 90 degrees, zoom it out, turn it to the right and left to suit your sitting arrangement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived promptly as arranged. They did a great job mounting the TV and soundbar as well as wire management. Then cleaned up the area before leaving.

    I would recommend this to a friend
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