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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1136 Showing 22,701-22,720 of 38,694 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was personable, efficient & was very patient when educating me to the use of my new television remote. I would definitely advise anyone looking to mount their new television to take advantage of the expertise of the Best Buy installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and did a fast and great job. Friendly guys willing to answer any questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    a good product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it did the job and held the tv to the wall..it has not fallen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made install easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great! Geek squad mounted my TV, installed it and made sure all aspects were working including app logins. They made it easy and quick so I didn't have to worry about anything.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 4 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable, efficient and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KNOWLEDGEABLE, PROFESSIONAL and CONSIDERATE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough about the incredible guys who setup my new tv and stand. They both went above and beyond to get everything perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful service. They explained everything and very friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging the tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the geeks got here it was all good. Getting them here was a struggle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “King Louis I”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louis was phenomenal. He gave me a great tutorial once the television was mounted, and he was patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new smart tv efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only gave me a lesson on how to operate a smart tv but had in stock an optical cable for my receiver. Both agents that came to my house were knowledgeable and extremely cordial. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad mounted our TV, great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad mounted our TV, great service! I purchased a mount that is not good enough, good thing they have available mount on hand. Very helpful and observed proper social distancing and safety measures. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer came out and installed 2 TVs. The work was done, and it was done right. This service has never let me down, and I will continue to use it until it does. Thanks again for the flawless install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Good basic mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the equipment and the timely installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. This is the absolutely best product Best Buy has created. Every last Geek Squad technician that has installed products at our home has been absolutely AWESOME and very KNOWLEDGEABLE as well as the ultimate PROFESSIONAL!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad nailed it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv stand didn’t have the necessary stand offs for the curved back, but the installers had them, and the best part is they did all the cable management, which is time consuming. The guys who came out were professional and very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    helpful agents!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents arrived on tike and very informative. they helped out connecting my tv to wifi. very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, really great work. Made extra effort to make the whole set up look ideal. And, on schedule and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents brought in new tv took old one off the wall mount and placed in a safe place in the other room and placed the new one on the tv mount and connected everything. And gave a lesson how it all worked.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Job we'll done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted two tv's a 48 and 65 inch both look perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the installers took more care than I would have in installing my replacement TV. They were very helpful and courteous. I would recommend them to anyone.

    I would recommend this to a friend
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