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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1137 Showing 22,721-22,740 of 38,694 reviews
  • Rated 5 out of 5 stars

    Love my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents brought in new tv took old one off the wall mount and placed in a safe place in the other room and placed the new one on the tv mount and connected everything. And gave a lesson how it all worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Very knowledgeable and very polite and respectful of customer. Will answer any question you have regarding delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found that the installers took more care than I would have in installing my replacement TV. They were very helpful and courteous. I would recommend them to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will was willing to answer questions and work at same time. He was the best as far as I’m concerned

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 4 out of 5 stars

    Job we'll done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted two tv's a 48 and 65 inch both look perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever, great communication. I’ve used geek squad twice and have been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a reasonable price and works wonderful. I don’t know why I waited so long before getting it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good idea to have the experts mount the television to the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best team installed easily and quickly my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service from Best Buy best team. Professional customer service and customer care. Thankful !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Wall Mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek sqaud (Zach from my local store) did a great job to install a mounting kit for my 32" bedroom TV. They also delivered and set up my main big screen TV and did a fantastic job with all the set up features. Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in the time that was quoted, they set up a barrier to keep everyone safe, were Very professional man on my TV and hooked up all of the extensions, and showed me how to use all the Functions of the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. We've had it a year and it has better features than any other tv we've owned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installer arrived on time was courteous and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genti and the crew did an outstanding job mounting my tv and setting up the remote. Took the time to measure so it was centered on the wall and walked me thru the operation of the TV features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get all our appliances, electronics, and security system products from Best Buy. Geek Squad is professional, knowledgeable, and does things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians who installed the new TV, and moved our old t=TV to the new location were great! Great customer service, the answered all of my questions and did a professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install 50 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to get this deal fpr 50 inch smart tv. Geek Squad do amazing work installing mount all wiring and TV. The tech left everything clean and looking great. The room the TV and mount are in looks awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad soars again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from 2 pros who mounted and plugged in the accessories and insured all working perfectly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very sturdy and flexible. Great for large TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Work was clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contractor did a good job and cleaned up work area after

    I would recommend this to a friend
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