Customer Ratings & Reviews

The Squad Member arrived on time, very pleasant customer service experience, explained what he was going to do, and did it! Hooked TV to all relevant tech and explained how to use it. Answered all my questions. Awesome experience!

Geek squad came on time, which is always important with such a large window of time. They gave me a 30 minute heads up and followed through. Very professional gentleman and made sure we were satisfied with the mount height prior to drilling.

Geek Squad team remains the absolute best in this criteria. Pre-discussion on exact placement, then confirming all possible options after analyzing your room area/set-up.

I have used Geek Squad many time and service is always very good. Combine it with a total tech membership and your will be happy.

The service was timely and professional. Two great techs that were friendly and informative. They got the job done efficiently and answered any questions I may have had. Wouldn't hesitate to use them again.

Jason was wonderful. He connected the TV, set it up, showed me how to use the remote, removed the packaging, and the old TV. He was very polite and professional.

Who does a better job than Nathan and Chad? NOBODY!! Great service from these 2, they went above and beyond

They were very fast and very detailed oriented and very friendly

The tech was awesome He was professional and went beyond to make sure all was working. He was knowledgeable about the tv I had and made sound recommendation. I wish I could get him any time I have service needs.

Everything went perfect. They were prompt and on time and very professional .

It's worth every penny to have a tech who cares and knows what they are doing. That was my recent experience.

Very friendly and knowledgeable installer. He was able to install and set up TV and sound bar very efficiently.

Steven was great. Called ahead, polite, worked clean, super helpful. Great guy and asset to Best Buy. Carl too.

excellent team, explained all the details, very efficient, they set up our OLED TV on an adjustable mantle mount.

Fast & easy. Arrived on time as indicated by emails & tex. Worked together and remove old TV and installed new TV on 35 minutes.

The Geek Squad did their job professionally and without any hiccups! Great service!

Everything was installed, set and connected to W-Fi fast with a very high level of professionalism.

My agent did an excellent job mounting. He was so quick and really helpful and pleasant. He made sure to answer all my questions and showed me ways to maximize my tv experience.

The people that showed up were exactly who they needed to be... knowledgeable and professional. Couldn't ask for better service.

Great customer service will always use this service