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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1141 Showing 22,801-22,820 of 38,694 reviews
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough and efficient. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv mounted quick and exactly how I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to the house removed the old, put up new full motion mount and the new tv and were fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greed squad exceeded my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the mount over the fireplace and had my tv installed and connected to all devices in record time. Great job! And the carried off all the trash ( that isn't the case with a lot of contractors)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up our TV and sound bar. Was quick, everything works great, and TV was perfectly centered on the wall. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had my mount which was installed for my original TV. The Geek Squad installers noticed the mount was installed with wood screws and without coaxing replaced the screws with toggle bolts which resulted in a much more secure installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always use Geel Squad for my future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and knowledgeable geeks! When purchasing something as expensive and delicate as a flatscreen tv, getting it professionally installed is so worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional installatiom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team did a great job. They were quick and they left everything neat and tidy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech support ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team is the best! I have had them set up or trouble shooting. Buy the geek squad tech support-it’s well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an incredible job, including careful explanations of how to operate the TV and the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did the installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding installation by Best Buy Agent. Agent polite, knowledgeable, and worked efficiently. If I could I would give Best Buy and this Agent 10 Stars⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had it up in ten min. Two men feliveted snd set up tv and eall brace in half hour st the most. Impressivr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad expertly installed my new tv on its wall mount and showed me how the remote worked. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love that tv mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount made it possible to place above our fireplace. I like that we are able to pull the tv away from the wall, esp. whe the sun is so bright outdoors. The glare would have made it impossible to watch the tv without the proper mount to move it slightly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek squad installer, Demani, was awesome. I had no idea where the tv should go, how high on the wall, etc.. He was extremely professional and knew his stuff!! Could not be happier with how helpful he was! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new tv was mounted perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys showed up and really saved the day. They mounted my new big screen and it looks perfect. It feels good to know they did things the right way and I don't have to worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation agents were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents Qubert and Beatrice were GREAT! Very professional and efficient and I felt comfortable enough to ask them questions in regards to my new tv and the mountains package I had purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75 in samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. They knew how to install the tv and the wall mount. They also explained how it works and how to turn the channels. Loved when they called and told me they were coming shortly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and informative about my purchases. They answered all my questions and i received great advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and neatly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a very thorough, neat and quick installation of our 75" TV. They were very knowledgeable and answered all our questions. Cleaned the work area before leaving. Would definitely recommend them.

    I would recommend this to a friend
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