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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1142 Showing 22,821-22,840 of 38,694 reviews
  • Rated 5 out of 5 stars

    I always use Best Buy Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were great. They communicated well, explain what they were doing and extremely polite. Also took extreme care in cleaning up as they went and paying attention to the care of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had it up in ten min. Two men feliveted snd set up tv and eall brace in half hour st the most. Impressivr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad expertly installed my new tv on its wall mount and showed me how the remote worked. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn't have asked for a better experience!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your crew was lightning fast, very friendly and a joy to interact with!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service will always use this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an incredible job, including careful explanations of how to operate the TV and the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and informative about my purchases. They answered all my questions and i received great advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly and courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very nice and made absolutely sure that I was pleased with the placement of the TV prior to drilling the holes in the wall. I helped very little and questions were answered with patience and kindness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great professional installatiom.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team did a great job. They were quick and they left everything neat and tidy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful in the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great at what they do and pride and actually seem to like there job unlike some delivery and install places they very trustworthy and responsible as well as they respect your home .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad text and email the day before as a reminder. That morning called and let us know they were on the way. So prompt and efficient they were extremely professional hung the tv perfect could not ask for anything more. Keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crew was very polite, communicative and efficient in installing. Would use them again no question

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and friendly. They did an excellent job mounting my 65" tv. They cleaned up their mess and made sure everything was working and to my liking before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth buying tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The guys were polite, professional and on time. They made sure everything was to my liking and it was so nice to not have to worry about doing it myself. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great job always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time, put the new TV stand together, mounted and set up the TV, and were gone. They did a great job. I don't use anyone else for my technical needs than the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Staff was Extremely helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of working with Joey and Sean in Manchester NH. They were both Extremely helpful, patient and professional . The staff did wonderful job explaining the answers to all my questions and dealing with my product issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very thorough and efficient. He did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personnel were very nice and accomodating. They provided the service quickly and with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were they Swift … Yess!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Service is the Best thank you BestBuy Two men came left within the hour or so…fast friendly had shoe bootie’s on their feet masks on wires were hidden Terrific all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in a very difficult spot and made sure my Wi-Fi was connected and apps were working. They were very efficient and friendly.

    I would recommend this to a friend
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