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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1143 Showing 22,841-22,860 of 38,694 reviews
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv in a very difficult spot and made sure my Wi-Fi was connected and apps were working. They were very efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brooklyn and Cole was very professional came in very respectful and it doesn't hurt that Brooklyn is very easy on the eyes!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Staff was Extremely helpful and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the pleasure of working with Joey and Sean in Manchester NH. They were both Extremely helpful, patient and professional . The staff did wonderful job explaining the answers to all my questions and dealing with my product issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were fast and friendly. They did an excellent job mounting my 65" tv. They cleaned up their mess and made sure everything was working and to my liking before leaving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was really good. They helped us as much as possible since we are new to streaming. There was a couple that were outstanding who really cared and wanted to teach us about the streaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Installed quickly but didn’t install firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband waited for them to ask about our firestick being installed before putting on the wall and I got involved trying to help installers get the charter tv installed so she forgot. Tried calling to get someone to come out to put in in the TV but couldn’t get past the machine.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional, called before and after, even return my item that I didn’t used from to Best Buy and send me a picture with return receipt

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Tv installed and mounted but had to really ask for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is mounted well, no complaints about tv and mount, but there is very bad communication between best buy and geek squads. Had worst experience with these guys!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, complete installation. Nothing else to say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were they Swift … Yess!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Service is the Best thank you BestBuy Two men came left within the hour or so…fast friendly had shoe bootie’s on their feet masks on wires were hidden Terrific all around

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    friendly and courteous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were very nice and made absolutely sure that I was pleased with the placement of the TV prior to drilling the holes in the wall. I helped very little and questions were answered with patience and kindness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth buying tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The guys were polite, professional and on time. They made sure everything was to my liking and it was so nice to not have to worry about doing it myself. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great job always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad showed up on time, put the new TV stand together, mounted and set up the TV, and were gone. They did a great job. I don't use anyone else for my technical needs than the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a good job and had my tv mounted quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our expert Geek Squad installation went without a hitch. We highly recommend using them. Fast and efficient, and willing to answer all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless where I buy my TVs I will always use geek squad!! These guys are knowledgeable, efficient and always do a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were careful and through. They took time to make sure everything was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were professional and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys did an excellent job, and went far and beyond to make sure we were happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectful in the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great at what they do and pride and actually seem to like there job unlike some delivery and install places they very trustworthy and responsible as well as they respect your home .

    I would recommend this to a friend
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