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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1144 Showing 22,861-22,880 of 38,694 reviews
  • Rated 5 out of 5 stars

    This Geek Squad Knew All They Needed To

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was incredibly friendly and professional when installing my 77" TV. They helped me find the best place to install the mount and were in and out in record time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always use Geel Squad for my future purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always use Geek Squad. Always happy with results

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were great. They communicated well, explain what they were doing and extremely polite. Also took extreme care in cleaning up as they went and paying attention to the care of my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    didn't get the geek squad the direct tv man came.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the Geek squad. The direct TV guy came and he knew nothing about setting up the TV, so I had to call Samsung. We were told the geek squad would be there and would also be able to help us set up our tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work mounting my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work mounting my TV - explained everything, very polite - would certainly use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was not as help with the set of the tv, as advice at store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless where I buy my TVs I will always use geek squad!! These guys are knowledgeable, efficient and always do a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted, connected & setup TV efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team did an outstanding job of changing out and mounting my new 56" monitor on a long mounting arm. There were meticulous at getting it centered and straight on the arm. setup was also spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and efficient installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient. Professional. Pleasant. I am thoroughly pleased with the service and will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek Scott squad was on time efficient and cleaned up after themselves. Great personalities too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation crew Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros all the way.. connected existing tv devices no problem.. thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Profesional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional. great work and cleanup. Fast and efficient,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME SERVICE!! We had Matt Mullins install our tv and he did it with ease! He was a great guy and was thoroughly impressed with his speed, accuracy and professionalism!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.... again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable, friendly, and helpful. He respected my home and cleaned up after himself. I was super pleased with the entire install...mount and TV. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys did an excellent job, and went far and beyond to make sure we were happy with the installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    but the mount purchased was substandard. Therfore it was not a problem with the techni ian but with the mount that was purchased to have the television mounted on. Iam considering purchasing another bracket for the televion to be mounted on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was one and done in a trice! Thanks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by the two young men. They had us wired up and remote ready in no time. Always a pleasure when the Geeks come over! Thank you guys...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men were careful and through. They took time to make sure everything was working correctly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some problems with tv that was moved upstairs. Sometimes when we cut it on, no picture, sound yes picture no. We have to unplug the cord then plug it back and the picture will come on. This never happened before. Only happened after they moved it and connected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for senior investing in her first smart TV. Only down side is the remote is not very user friendly, again for first time smart TV user. Glare from windows does effect quality of picture.

    I would recommend this to a friend
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